Lab Informatics Analyst I: Elevate Lab Workflows

CHRISTUS Health; Mount Pleasant (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

CHRISTUS Health in Mount Pleasant, TX seeks a Laboratory Informatics System Analyst to support and administer laboratory information systems for a large multi-regional health system, focusing on patient safety and efficient workflows. This role requires clinical knowledge and systems expertise to support assigned clinical applications with minimal supervision.

You will collaborate with Health Informatics and IT teams, provide user training, ensure regulatory compliance, and contribute to process

Qualifications

• Bachelor's Degree in Medical Laboratory Science or equivalent degree with 1+ years clinical experience or 2+ years clinical experience in lieu of degree.
• Strong knowledge of clinical information systems, data management and administration.
• Advance knowledge of Microsoft Office products.
• Excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team.
• Preferred 1-3 years previous laboratory information system maintenance experience or equivalent.
• Certification in a laboratory application – OR – Previous clinical application experience strongly preferred.
• Epic beaker certification/accreditation/self-proficiency preferred (required to certify in the relevant application within first 90 days of hire)

Responsibilities

• Collaborate with Health Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health.
• Collaborate with Health Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety.
• Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in laboratory application issues.
• Provides advice, guidance, and informal training to users of supported laboratory applications.
• Contribute to knowledge transfer and dissemination of best practices across the ministries through the use of information structures, information processes, and information technology.
• Assess laboratory information systems for efficient and effective use related to patient care, user satisfaction, clinical productivity and quality outcomes.
• Collaborate with Health Informatics colleagues in the development and/or revision of initiatives or programs related to data collection, retrieval, analysis and interpretation to assist in optimizing patient outcomes and/or effectiveness and efficiency.
• Identify and implement standardized improvement opportunities with workflow processes and laboratory information systems as they relate to the practice of the end users.
• Demonstrates strong communication and interpersonal skills when interacting with other people, both individually and in groups.
• Demonstrate sound understanding of clinical practice as it pertains to the integration of laboratory information systems and impact on end users.
• Follows standard practices and procedures designed by the Health Informatics department.
• Perform clinical content reviews and collaborate with clinical teams to identify laboratory system changes/needs utilizing identified change management process.
• Assist in communicating to laboratory application users any system changes, new functionality, workflow process changes, downtime procedures or other changes.
• Assist in reporting any identified Regulatory Compliance issues/concerns and escape utilizing proper chain of command.
• Foster relationships with ministry leadership and departments such as Information Services, Clinical Operations, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements.
• Set priorities, able to plan and manage a diverse set of tasks.
• Provides effective customer service by being courteous, polite and friendly at all times.
• May be required to work long hours and/or weekends during critical problem resolution and implementations. Some situations may require an on-call rotation.
• Works under minimal supervision.
• Elevates questions, problems and significant challenges to more senior team members for direction or subject matter expertise on new or unprecedented assignments.
• Requires minimal instruction on day-to-day work and detailed instructions on new assignments.
• Escalates operational problems and technical issues to senior team members and management.
• Makes decisions regarding own work on primarily routine cases.
• Responsible for other duties and special projects as assigned.

Skills

Clinical information systems

Data management

Microsoft Office

Verbal and written communication

Teamwork

Education

Bachelor's Degree in Medical Laboratory Science

Equivalent degree with 1+ years clinical experience or 2+ years clinical experience in lieu of degree

Tools

Epic Beaker

Job description

CHRISTUS Health in Mount Pleasant, TX seeks a Laboratory Informatics System Analyst to support and administer laboratory information systems for a large multi-regional health system, focusing on patient safety and efficient workflows. This role requires clinical knowledge and systems expertise to support assigned clinical applications with minimal supervision.

You will collaborate with Health Informatics and IT teams, provide user training, ensure regulatory compliance, and contribute to process