Lab Equipment / Furniture Relocation Specialist

Tobin Scientific; Cambridge (MA); On-site; USD 65,000 - 77,000; Full time

Benefits offered by this job

Unlimited Vacation

Health

Vision

Dental

Life Insurance: Basic and Supplemental

Long Term Disability

401(K) Match

Weekly Pay

Referral Program

9 Paid Holidays

Tuition Reimbursement

Job summary

Tobin Scientific, a leading provider of cold chain, ambient storage, and transport & logistics services for the biopharma industry, is seeking an Equipment Services Specialist. This role delivers high-touch logistics in a laboratory/R&D environment, coordinating moves and reconfigurations with clients across Cambridge and Beverly.

You will manage equipment handling, communication, and inventory systems, ensuring precise, compliant service and a strong onsite presence.

Qualifications

• High School diploma or GED required.
• 3+ years in material handling, logistics, or equipment moving/installation.
• Familiar with warehouse management/inventory systems and quick learner.
• Strong customer service and client engagement skills.
• Experience coordinating work with customers or internal teams preferred.
• Ability to handle delicate and high-value equipment with precision.
• Mechanically inclined with ability to use basic tools.
• Strong communication and organizational skills.
• Ability to work independently and manage tasks from planning through execution.
• Physically capable of lifting up to 50 lbs and extended standing/walking.
• Comfortable working in laboratory or regulated environments.
• Fluent in English (Both Speaking and Writing).
• Has a vehicle to transport themselves between Cambridge and Beverly.

Responsibilities

• Perform white glove delivery and installation of laboratory equipment.
• Be the primary contact for service requests from start to finish.
• Plan and coordinate moves with clients, including scope, sequencing, and scheduling.
• Safely uncrate, build, transport, and install equipment per requirements.
• Disassemble and reassemble laboratory equipment as needed.
• Collaborate with lab personnel for proper placement and readiness.
• Handle high-value or regulated equipment with care and accountability.
• Read and interpret move plans and service requests.
• Identify risks and communicate issues proactively.
• Provide professional onsite customer service with a polished presence.
• Support receiving, staging, and inventory activities as needed.
• Cover Cambridge and Beverly locations, providing operational support as needed.
• Maintain proficiency in WMS and inventory systems across locations.
• Step into responsibilities at either location with minimal transition time.

Skills

Material handling

Logistics

Equipment moving

Customer service

Communication

Inventory systems

Mechanical aptitude

Safety procedures

Education

High School diploma or GED

Tools

Warehouse management systems

Job description

Job Title – Lab Equipment / Furniture Relocation Specialist

About Tobin Scientific

Tobin Scientific is a leading provider of cold chain, ambient storage, and transport & logistics services for the biopharma industry, and is one of the fastest growing companies in Massachusetts. Serving a diverse array of clients in life sciences, university, government, and more, we're recognized for our expertise in ensuring the safety and security of temperature-sensitive products during transport and storage. Our cGMP storage solutions are custom-built for the pharmaceutical and biotech industries, managing mission-critical consumables, equipment, raw materials, and finished goods with precision. Nationally acclaimed for laboratory relocation, principal investigator support, and other logistics services, Tobin Scientific's holistic approach and commitment to excellence make us an integral player in life science services.

Position Overview

The Equipment Services Specialist is an advanced, customer-facing role responsible for delivering high-touch ("white glove") logistics services within a laboratory and R&D environment. This position partners directly with clients to plan, coordinate, and execute equipment moves, and reconfigurations with a focus on specialized handling, service, and strong communication skills. This person will also serve as a coverage resource across both the Cambridge client site and the Beverly warehouse. As a result, they must be competent in all WMS and inventory management systems utilized across both locations and be able to retain and apply this knowledge even when they may not use these systems on a daily basis. The ability to quickly step into either location and effectively perform the required responsibilities is an essential part of this role.

Key Responsibilities

• Perform white glove delivery from the loading dock, relocation of laboratory equipment, instruments, and casework
• Act as the primary point of contact for white glove service requestors, ensuring clear communication from request through completion
• Partner with clients to plan and coordinate moves, including scope, sequencing, and scheduling
• Safely uncrate, build, transport, position, and install equipment according to client requirements
• Perform basic disassembly and reassembly of laboratory equipment and casework
• Collaborate with lab personnel to ensure proper placement and readiness for use
• Handle sensitive, high-value, or regulated equipment with care and accountability
• Read and interpret move plans, layouts, and service requests
• Identify and communicate risks or issues proactively
• Provide a high standard of customer service with a professional onsite presence
• Support receiving, staging, and inventory activities as needed
• Serve as a coverage resource at both the Cambridge client site and Beverly warehouse, providing operational support as needed at either location
• Maintain proficiency in all WMS and inventory management systems used across both locations, including the ability to retain and apply system knowledge even when not used on a daily basis
• Be prepared to step into responsibilities at either location with minimal transition time, ensuring continuity of operations during coverage periods

Skills & Qualifications:

• High School diploma or GED required
• 3+ years of experience in material handling, logistics, or equipment moving/installation
• Familiar with warehouse management/inventory systems and a quick learner
• Strong customer service and client engagement skills
• Experience coordinating or planning work with customers or internal teams preferred
• Ability to handle delicate and high-value equipment with precision
• Mechanically inclined with ability to use basic tools
• Strong communication and organizational skills
• Ability to work independently and manage tasks from planning through execution
• Physically capable of lifting up to 50 lbs and extended standing/walking
• Comfortable working in laboratory or regulated environments
• Fluent in English (Both Speaking and Writing)
• Has a vehicle to transport themselves between Cambridge and Beverly

Benefits:

• Unlimited Vacation
• Health
• Vision
• Dental
• Life Insurance: Basic and Supplemental
• Long Term Disability
• 401(K) Match
• Weekly Pay
• Referral Program
• 9 Paid Holidays
• Tuition Reimbursement

Tobin Scientific offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.

Pay Range:

The annual salary range for this position is as follows:

$65,000 to $77,000 per year

Compensation for roles at Tobin varies based on factors such as office location, role responsibilities, relevant experience, education, and specific skill sets. As required by local law, Tobin provides a reasonable, good‑faith compensation range for positions hired in Massachusetts. Actual pay will reflect job‑related qualifications, geographic considerations, and other applicable factors.

Tobin Scientific is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating an inclusive environment for all our employees.

As part of our employment process, candidates may be required to undergo a background check. This may include verification of employment history, education, professional references, and-where applicable-criminal background, motor vehicle records, and other job-related screenings. Any background check will be conducted in compliance with all applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA).

Completion of a background check is a condition of employment. A candidate will not be disqualified solely on the basis of a criminal record; factors such as relevance to the position, time elapsed, and evidence of rehabilitation will be considered. By applying to this position, you acknowledge that you may be asked to provide written authorization before any background screening is conducted.