Lab Compute Lead — Drive Digital Lab Excellence

PowerToFly; North Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

AbbVie is seeking a Laboratory Compute Jr Leader to ensure health, reliability, and lifecycle management of laboratory computing devices and related technologies. You will partner with scientists, service providers, analysts, suppliers, and technology teams to resolve operational challenges and enable digital transformation across lab environments.

Responsibilities include coordinating daily support activities, managing the compute service provider and analysts, and driving continuous

Qualifications

• Bachelor’s Degree with years of experience in IT, laboratory operations technology, informatics, endpoint support, service delivery, or related discipline.
• Strong problem-solving and analytical skills, with ability to diagnose complex issues and coordinate cross-functional resolution.
• Excellent verbal and written communication skills, able to explain technical topics to both scientists and technologists.
• Ability to lead meetings, facilitate discussions, and work effectively with customers, technical teams, service providers, and analysts.
• Strong customer focus, attention to detail, and commitment to delivering reliable and compliant laboratory support services.
• Core competencies include customer partnership, operational coordination, vendor and analyst management, lifecycle thinking, cross-functional communication, compliance, security, and continuous improvement.

Responsibilities

• Consult with scientific partners to understand laboratory needs, regulatory requirements, and business impacts.
• Provide technical coordination for routine maintenance, problem resolution, escalation management, inventory management, deployment coordination, and post-implementation support for laboratory computing devices.
• Manage the laboratory compute support service provider, including service expectations, daily execution, prioritization, issue escalation, and performance follow-up.
• Lead and coordinate assigned analysts who support laboratory compute operations, ensuring clear direction and timely deliverables.
• Collaborate with scientists and technology teams to evaluate how business needs, compliance, and upgrade cycles affect operations and equipment lifecycle plans.
• Coordinate with technology partners to define architecture and ensure effective integrations with other systems.

Skills

Problem solving

Analytical skills

Communication

Cross-functional collaboration

Vendor management

Customer focus

Team leadership

Compliance awareness

Education

Bachelor’s Degree in information systems / computer science / life sciences

Job description

AbbVie is seeking a Laboratory Compute Jr Leader to ensure health, reliability, and lifecycle management of laboratory computing devices and related technologies. You will partner with scientists, service providers, analysts, suppliers, and technology teams to resolve operational challenges and enable digital transformation across lab environments.

Responsibilities include coordinating daily support activities, managing the compute service provider and analysts, and driving continuous