Digital Lab Experience Lead — Associate Director

AbbVie; Mettawa (IL); On-site; USD 141,500 - 268,500; Full time

Job summary

AbbVie's Digital Lab is seeking an Associate Director, Digital Lab Experience Lead – Specialty to oversee client relationships and drive digital innovation across brand projects. This strategic role requires leading cross-functional teams, managing budgets, and delivering measurable results for global brands.

You will collaborate with senior marketing leaders, guide the Digital Lab in transforming brand experiences, and ensure projects are delivered on time and within scope.

Qualifications

• Proven experience as an Experience Lead/Account Lead or similar role in a digital or advertising agency.
• Strong understanding of digital marketing, technology trends, and innovation processes.
• Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain client relationships.
• Demonstrated ability to manage complex projects with cross-functional teams.
• Experience in managing budgets and financial objectives.
• Bachelor’s degree in business, Marketing, Communications, or a related field.
• Minimum of 8-10 years in digital marketing or related experience.
• Strategic thinker with strong business acumen.
• Ability to work under pressure and manage multiple priorities effectively.
• Creative problem solver and innovator.
• Strong analytical skills with a focus on data‑driven decision making.

Responsibilities

• Oversee Brand (client) Relationship Management and serve as main point of contact for brand teams.
• Develop and execute innovative digital lab strategies to enhance client engagement and drive results.
• Lead indirect leadership and management of Digital Lab team members; brief cross-functional teams on new challenges and co-create solutions.
• Communicate work and contributions to senior marketing leaders and provide updates on digital initiatives.

Skills

Experience Lead

Digital marketing

Leadership

Budget management

Client relationships

Cross-functional teams

Communication

Education

Bachelor’s degree in business, Marketing, Communications, or a related field

Job description

AbbVie's Digital Lab is seeking an Associate Director, Digital Lab Experience Lead – Specialty to oversee client relationships and drive digital innovation across brand projects. This strategic role requires leading cross-functional teams, managing budgets, and delivering measurable results for global brands.

You will collaborate with senior marketing leaders, guide the Digital Lab in transforming brand experiences, and ensure projects are delivered on time and within scope.