Lab Compute Lead - R&D IT & Service Delivery

AbbVie; North Chicago (IL); On-site; USD 97,000 - 184,000; Full time

Job summary

AbbVie is seeking a Laboratory Compute Jr Leader to ensure health, reliability, and lifecycle management of laboratory computing devices and systems. You will coordinate with scientists, service providers, analysts, and technology teams to resolve issues and drive digital transformation across lab environments.

The role includes managing the compute support service provider, guiding analysts, and aligning priorities to deliver high-quality, customer-focused support for laboratory stakeholders.

Qualifications

• Bachelor’s Degree in information systems, computer science, life sciences, or a related field with applicable work experience.
• Master’s Degree in a related field is preferred and may reduce required experience.
• PhD holders may possess specialized research capabilities but may not require extensive professional IT practice.

Responsibilities

• Coordinate daily and weekly support activities for laboratory compute devices and systems.
• Lead analysts and coordinate service provider execution to ensure timely issue resolution.
• Ensure compliance, security, and lifecycle management of laboratory computing technologies.

Skills

Problem-solving

Analytical skills

Leadership

Communication

Customer focus

Teamwork

Education

Bachelor’s degree with 6 years’ experience

Master’s degree with 5 years’ experience

PhD with 0 years’ experience

Job description

AbbVie is seeking a Laboratory Compute Jr Leader to ensure health, reliability, and lifecycle management of laboratory computing devices and systems. You will coordinate with scientists, service providers, analysts, and technology teams to resolve issues and drive digital transformation across lab environments.

The role includes managing the compute support service provider, guiding analysts, and aligning priorities to deliver high-quality, customer-focused support for laboratory stakeholders.