Lab Compliance & Operations Coordinator (Hybrid)

Novant Health; Charlotte (NC); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay with shift different

Medical, dental, and vision insurance

Paid time off

Retirement plan with matching

Tuition reimbursement and CEU support

Job summary

Novant Health is seeking a Lab Services Coordinator to develop, implement, and maintain regulatory compliance (COLA, JCAHO, CLIA) for waived and non-waived testing in physician office labs. You will coordinate daily operations, support staffing, training, and quality assurance across Greater Charlotte markets.

The role requires leadership in regulatory standards (CLIA, CAP), strong organizational skills, and travel to clinics with occasional cross-market travel.

Qualifications

• Associate degree required.
• Five years of clinical laboratory experience required.
• Experience in physician office setting with laboratory regulatory requirements preferred.
• MLT licensure (ASCP or equivalent) required.

Responsibilities

• Coordinate and support daily laboratory operations and workflow efficiency.
• Partner with lab leadership to maintain high standards of quality and performance.
• Serve as a key resource for process coordination and operational communication.
• Support staffing coordination, scheduling, and departmental organization.
• Assist with documentation, reporting, and operational oversight.
• Promote a collaborative, patient-centered laboratory culture.
• Communicate effectively with caregivers and external laboratories.

Skills

Clinical coordination

Regulatory compliance

Quality assurance

Organizational skills

Communication

Education

Associate degree

Tools

MS Word

MS Excel

Job description

Novant Health is seeking a Lab Services Coordinator to develop, implement, and maintain regulatory compliance (COLA, JCAHO, CLIA) for waived and non-waived testing in physician office labs. You will coordinate daily operations, support staffing, training, and quality assurance across Greater Charlotte markets.

The role requires leadership in regulatory standards (CLIA, CAP), strong organizational skills, and travel to clinics with occasional cross-market travel.