Lab Access & Registration Specialist - 2nd Shift

Penn Medicine, University of Pennsylvania Health System; Lancaster (Lancaster County); On-site; USD 38,000 - 52,000; Full time

Job summary

Penn Medicine in Lancaster, PA, is seeking a Laboratory Support/Specimen Processing role to ensure accurate, timely logistics of laboratory specimens for inpatient and outpatient services. Responsibilities include patient registration, lab test orders, specimen labeling, report distribution, and customer service across departments.

This full-time position requires handling urgent, emergent, and routine requests, operating automated equipment, and maintaining compliance with regulatory standards.

Qualifications

• Must be able to perform EPIC registration from multiple forms of documentation.
• Able to manage multiple computer applications simultaneously.
• Knowledge of lab test ordering and specimen labeling.
• Ability to prioritize urgent, non-urgent, and emergent specimens.

Responsibilities

• Perform patient EPIC registration from various forms of documentation.
• Work between multiple computer applications simultaneously including insurance verification systems.
• Place laboratory orders, document all aspects of specimens and orders, understand the entire test menu.
• Ensure specimen acceptability including patient identification and correct labeling.
• Process biological lab specimens accurately according to procedures and regulatory requirements.
• Prioritize and organize work by urgency and department processes; expedite critical specimens.
• Sort and distribute specimens according to priority.
• Operate automated specimen processing equipment.
• Meet expected turnaround times for laboratory standards.
• Troubleshoot clerical and specimen issues to resolution.
• Facilitate lab result distribution by phone, fax, and mail.
• Provide customer service to internal and external customers in person and by phone.
• Collaborate with other lab and clinical areas to support operations.

Job description

Penn Medicine in Lancaster, PA, is seeking a Laboratory Support/Specimen Processing role to ensure accurate, timely logistics of laboratory specimens for inpatient and outpatient services. Responsibilities include patient registration, lab test orders, specimen labeling, report distribution, and customer service across departments.

This full-time position requires handling urgent, emergent, and routine requests, operating automated equipment, and maintaining compliance with regulatory standards.