LA Kings - Account Executive, Group Sales

AEG WORLDWIDE; El Segundo (CA); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision

Paid holidays

Vacation and sick time

Life insurance

Parental leave

401k Plan with employer match

Job summary

LA Kings is seeking an Account Executive, Group Sales who will sell group tickets to businesses and community groups, develop relationships, and drive revenue through outbound calls, meetings, emails, and events.

The role requires 2–4 years of experience, a BA/BS degree, and strong customer service, presentation, and CRM skills; you’ll work regular office hours and event hours, including evenings and weekends, in a fast-paced sports environment.

Qualifications

• BA/BS degree required.
• 2–4 years related experience required.
• Excellent customer service and communication skills.
• Proficient with MS Word, Excel, and Outlook; able to learn business systems.
• Experience with ticketing/CRM software preferred.

Responsibilities

• Generate group ticket revenue using all sales methods, including cold calls, face-to-face appointments, arena tours, prospecting, and networking.
• Manage accounts to exceed sales goals; conduct high volumes of new business calls daily.
• Plan, develop, and execute strategic group sales promotions and theme nights for niche groups or communities.
• Prospect to generate new business relationships and host client meetings and presentations.
• Provide prompt, thorough, and courteous responses to all inquiries; maintain high level of customer service.
• Perform game-day responsibilities, including entertaining clients and working ticket sales booths.
• Attend events to maximize sales opportunities and provide sales reports to management.

Skills

Group sales

Cold calling

Account management

Customer service

Presentation skills

CRM software

Microsoft Office

Education

BA/BS degree

Tools

AXS Back Office

Microsoft Dynamics

CRM software

Job description

The LA Kings are where hockey, culture, and community come together. As one of the most iconic franchises in the NHL, the Kings deliver high-energy games, unforgettable moments, and a game-night experience that goes far beyond the ice.

Owned by AEG, the LA Kings are powered by teams who bring passion, precision, and pride to everything they do, from game-day operations and fan experiences to the work that happens behind the scenes. Every role plays a part in creating nights fans remember and a culture that represents Los Angeles.

If you want to be part of a team where the work matters on and off the ice, there's a place for you here. You're part of what makes it happen.

Job Description

The Account Executive, Group Sales is extremely proficient in selling group tickets to LA Kings games to various organizations and companies. This individual would seek to develop business relationships to gain revenue by selling group tickets to Los Angeles businesses, specific niche communities and community groups for the LA Kings. They will work during regular office hours and/or event hours including evenings, weekends, and holidays. A core function of this role is proactively and efficiently generating new revenue through outbound calls, client meetings, customized emails, prompt responses to inbound calls, team-related events, upselling, cross-selling, and generating referrals.

Essential Functions

• Generate group ticket revenue using all sales methods, including cold calls, face to face appointments, arena tours, prospecting, and networking
• Manage accounts to exceed established sales goals; Conduct high amounts of new business calls daily
• Plan, develop, and execute strategic group sales promotions and theme nights by creating a unique offer and targeted sales campaign to a specific niche group or community.
• Prospecting in order to generate new business relationships; responsible for hosting client meetings and potential client presentations on a regular basis
• Provide prompt, thorough, and courteous responses to all inbound & outbound customer communication - phone calls, emails, mail, etc.; Maintain high level of customer service to existing and new clients
• Perform "game day" responsibilities, including entertaining clients and prospects, as well as working ticket sales booths and tables
• Attend team, community, and other events for purpose of maximizing sales opportunities
• Provide sales reports and contact status back to management on a daily and weekly basis during Goal Setting Meetings

Specific Job Knowledge, Skill and Ability

The Account Executive, Group Sales must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skill and abilities:

• Ability to provide an outstanding level of customer service
• Outstanding listening, written, and verbal communication skills
• Quality presentation skills - ability to create, analyze, interpret, and present reports and correspondence
• Highly organized, resourceful, detailed-oriented, quick learner and time management skills
• Ability to professionally communicate and interact with all levels of management
• Proficient with Microsoft Word, Excel, and Outlook; ability to learn required business systems
• Ability to professionally handle highly sensitive and confidential information
• Knowledge in AXS Back Office, Microsoft Dynamics or other ticketing and CRM software preferred

Qualification Standards

Education:

• A minimum education level of: BA/BS Degree (4-year)

Experience:

• A minimum of 2-4 years of related experience

Payscale

$23.53/hr + Commission

Bonus

This position is not eligible for a bonus under the current bonus plan requirements.

Benefits Full-Time

• medical
• dental and vision insurance
• paid holidays
• vacation and sick time
• company paid basic life insurance
• voluntary life insurance
• parental leave
• 401k Plan (with a current employer match of 3%)
• flexible spending and health savings account options
• and wellness offerings.

AEG reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside their normal description.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions. We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

Employer does not offer work visa sponsorship for this position.

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