【LA】Field Service Engineer

QUICK USA; Torrance (CA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401K plan

Paid time off

Travel expenses covered

Job summary

QUICK USA is seeking a Field Service Engineer to install, maintain, troubleshoot, and repair automated testing equipment (ATE) at customer sites in the United States. You will work with sales and engineering teams to support customers and ensure equipment performance.

The role requires strong troubleshooting, excellent customer service, and the ability to read electrical/mechanical drawings. Domestic and international travel are expected, and the position offers comprehensive health coverage and

Qualifications

• Bachelor's degree in Electrical Engineering, Electronics, or a related technical field (or equivalent experience).
• 2+ years of experience in automated test equipment (ATE), testing systems, or related engineering fields.
• Ability to read and interpret electrical and mechanical drawings and wiring diagrams.
• Strong troubleshooting and customer service skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); CAD experience is a plus.
• Strong communication skills in English (Japanese and/or Spanish is a plus).
• Willingness to travel domestically and internationally.
• Ability to lift equipment (up to approx. 30 lbs / 13.6 kg).

Responsibilities

• Install, maintain, troubleshoot, and repair automated testing equipment (ATE) at customer sites.
• Diagnose and resolve technical issues reported by customers in a timely and professional manner.
• Coordinate technical specifications and requirements with customers and equipment manufacturers.
• Develop, analyze, and modify test programs using dedicated software.
• Prepare technical documentation, manuals, and service reports.
• Provide training to customers on equipment operation, maintenance, and software usage.
• Support sales activities including demos, trade shows, and technical presentations.
• Participate in factory acceptance tests (FAT) and evaluation of new equipment.
• Provide internal technical training to sales and staff.
• Travel domestically and internationally as required.

Skills

Troubleshooting

Customer service

Communication

Reading schematics

Microsoft Office

Education

Bachelor's degree in Electrical Engineering, Electronics, or related technical field

Tools

CAD

Job description

Position

Field Service Engineer

Summary

The Field Service Engineer is responsible for installing, maintaining, troubleshooting, and repairing automated test equipment (ATE) at customer sites. This role works closely with sales and engineering teams to support customers, ensure equipment performance, and contribute to business growth through high-quality technical service and support.

Essential Duties

• Install, maintain, troubleshoot, and repair automated testing equipment (ATE) at customer sites
• Diagnose and resolve technical issues reported by customers in a timely and professional manner
• Coordinate technical specifications and requirements with customers and equipment manufacturers
• Develop, analyze, and modify test programs using dedicated software
• Prepare technical documentation, manuals, and service reports
• Provide training to customers on equipment operation, maintenance, and software usage
• Support sales activities including demos, trade shows, and technical presentations
• Participate in factory acceptance tests (FAT) and evaluation of new equipment
• Provide internal technical training to sales and staff
• Travel domestically and internationally as required

Working Hours, Working Style

8:30 AM - 5:30 PM

• Standard business hours, with flexibility required depending on customer needs
• Overtime and weekend work may be required based on service schedules and emergency support
• Frequent domestic and international travel (Tennessee, Michigan, Monterrey and Tijuana in Mexico, etc.)

Working Location

Torrance, CA

Salary/Benefit

$65,000 -75,000

• Health/Dental/Vision/Prescription insurance fully covered
• 401Kplan
• Paid time off
• Travel expenses covered by the company

Holidays

• Paid national holidays
• Paid vacation and sick leave in accordance with company policy

Qualifications

• Bachelor's degree in Electrical Engineering, Electronics, or a related technical field (or equivalent experience)
• 2+ years of experience in automated test equipment (ATE), testing systems, or related engineering fields
• Ability to read and interpret electrical and mechanical drawings and wiring diagrams
• Strong troubleshooting and customer service skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint); CAD experience is a plus
• Strong communication skills in English (Japanese and/or Spanish is a plus)
• Willingness to travel domestically and internationally
• Ability to lift equipment (up to approx. 30 lbs / 13.6 kg)