LA-Based Hardware Operations Director

WIN Reality, Inc.; Irvine (CA); Remote; USD 150,000 - 210,000; Full time

Job summary

WIN Reality, LLC is seeking a Director of Operations—Hardware to build the operational backbone behind our growing portfolio of connected hardware products, including Smart Parks, Blast Motion, and TrainVR.

This leader will own the full lifecycle from contract manufacturing and procurement through assembly, software provisioning, logistics, and deployment — building the systems and partner network required to scale efficiently across multiple product lines.

Qualifications

• 8–10 years of operations experience in a hard goods or hardware product company.
• Demonstrated ownership of end-to-end hard goods operations: contract manufacturing, assembly, and 3PL/logistics.
• Strong track record building and running an S&OP (or equivalent demand/supply planning) process.
• Experience managing third‑party vendors and partners as the primary operating model — comfortable getting work done through partners rather than only through internal headcount.
• Strong financial fluency: budgeting, landed cost analysis, variance reporting, and unit economics.
• Experience managing units with embedded software/firmware, including provisioning, serialization, and unit‑to‑customer tracking.
• Willing and eager to be on‑site regularly with partners in the Los Angeles area.

Responsibilities

• Own the end-to-end operational pipeline turning hard goods into customer‑ready products.
• Manage contract manufacturing, procurement, and cost governance.
• Oversee assembly partners and software provisioning at the unit level.
• Maintain system-of-record linking each unit to its customer deployment.
• Drive quality gates and verification checkpoints at assembly.

Skills

Operations leadership

S&OP process

Vendor management

Financial fluency

Unit economics

On-site collaboration

Software provisioning

Tools

ERP systems

WMS systems

Serialization tooling

Job description

WIN Reality, LLC is seeking a Director of Operations—Hardware to build the operational backbone behind our growing portfolio of connected hardware products, including Smart Parks, Blast Motion, and TrainVR.

This leader will own the full lifecycle from contract manufacturing and procurement through assembly, software provisioning, logistics, and deployment — building the systems and partner network required to scale efficiently across multiple product lines.