L3 - Training Specialist

Transdev North America; Harahan (LA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Reasonable accommodations for disabilities

Job summary

A global mobility company is seeking a Training Specialist to conduct training and assessments focused on safety and driver confidence. The role involves delivering training sessions, tracking performance, and providing hands-on coaching for new hires and upskilling programs. Candidates must have at least three years of driving experience and a high school diploma, with a degree preferred. Join a team committed to safety and excellence in service.

Qualifications

• Minimum of 3 years driving on public roads.
• Minimum 3 months operating and testing autonomous vehicles.

Responsibilities

• Conduct training sessions and presentations.
• Provide hands-on coaching.
• Track trainee performance and provide feedback.
• Assist in creating training materials.

Skills

Proficiency with a laptop computer and GSuite apps

Excellent written and verbal communication skills

Attention to detail

Cross-functional verbal and written communication

Education

High School Diploma or GED

Four-year college degree in related field

Tools

Touchscreen smartphone

Laptop computer

Job description

Overview

Our team has developed a strong culture of safety, professionalism and personal responsibility, and we expect all team members to adhere to team standards of conduct. The Training Specialist will work closely with trainees to assess their needs, set development goals, and provide hands-on coaching in both soft and technical skills. They will deliver individualized or group coaching sessions focused on skill-building (e.g., communication, job readiness, safety standards, etc). Facilitate in car and classroom training sessions and track performance, give constructive feedback, and determine readiness for skills assessments. The Training Specialist will possess strong interpersonal skills, patience, and a commitment to promoting road safety and driver confidence. Safety is our #1 responsibility; Training Leads are expected to uphold this in all situations.

Key Responsibilities

• Maintain Transdev’s high standard of safety, inside and outside of the vehicle
• Demonstrate situational awareness, understanding of the technology in care, and adjust to changes in the environment
• Be the deputy for technology by communicating courteously with management, engineers, and the public
• Operate with safety as the primary goal
• Conduct classroom sessions and training presentations weekly for new hires and employees selected for upskilling programs
• Conduct classroom sessions and training presentations as needed for new operators as part of the defensive driving and manual driving training and assessment program
• Assist in creating and maintaining a training program and materials
• Act as a mentor, providing career or academic advice when applicable
• Answer questions, address concerns, and provide resources for further learning
• Safely orchestrate training for multiple trainees at the same time, inside and outside of a vehicle
• Standardize and maintain consistent training practices across the organization
• Participate in weekly meetings with managers and peers for training improvement discussions; participate in daily shift meetings to discuss trainees’ performance evaluation
• Welcome and onboard new hires with a positive attitude and professional manner
• Practice a firm yet understanding teaching style to accommodate different learning styles
• Adapt to changing and potentially high-pressure environments
• Set the tone and example for less experienced employees
• Participate in Operational missions to maintain best practices and updates about autonomous vehicles
• Comply with Transdev’s Autonomous Vehicle Division zero-tolerance policy regarding alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing
• All other duties as assigned

Required Education And Experience

• Minimum of 3 years of experience driving on public roads; additional experience preferred
• High School Diploma or GED required; four-year college degree (preferred) in a related field like industrial or applied sciences
• Minimum 3 months operating and testing autonomous vehicles required

Required Knowledge Skills And Abilities (KSAs)

• Proficiency with a laptop computer and GSuite apps (Gmail, Hangouts, Drive, Sheets, Docs)
• Proficiency with using a touchscreen smartphone (Android preferred but not required)
• Attention to detail and ability to concisely describe thoughts
• Ability to respond quickly and simultaneously to multiple scenarios
• Adapt quickly to new and developing technology
• Cross-functional verbal and written communication and issue escalation
• Ability to work specific shifts, including early mornings, evenings, weekends, and overnight shifts; travel up to 30% of the time
• Excellent written and verbal communication skills
• Self-motivated with good judgment in fast-paced, high-stress environments

Physical Requirements

• Long periods of standing, walking, and sitting
• Use hands to finger, handle or feel; talk or hear; climb stairs and/or ladders
• Occasionally reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl
• Occasionally lift and/or move up to 45 pounds
• Close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Most work is accomplished outdoors in a vehicle

Pre-Employment Requirements

• Must be 21 years old
• Pre-employment drug screen and background check; safety-sensitive positions may include physical screening
• Drug-free workplace; may require random drug screening
• Background checks as allowed by state law; qualified applicants with criminal histories will be considered
• Maintain an acceptable driving record; records monitored as per local/state law
• Qualify for an Autonomous Vehicle Tester (AVT) license where required
• Eligible to work in the US without sponsorship if based in the US

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Transdev complies with federal and state disability laws and provides accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us at [e-mail]

About Transdev

Transdev is a global mobility company with operations in 19 countries and a team of around 110,000. In the U.S., Transdev operates and maintains transportation systems with 32,000 employees across 400 locations and more than 17,000 vehicles. Learn more at www.TransdevNA.com.