Training Specialist

Transdev North America; Phoenix (AZ); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Competitive compensation package

Vacation: minimum of two weeks

Health, dental, and vision insurance

401(k) retirement plan

Job summary

A leading mobility solutions provider in Phoenix, Arizona is seeking a Training Specialist to enhance driving skills and promote safety among new hires. The role involves conducting classroom and in-vehicle training, assessing trainee needs, and ensuring adherence to safety standards. Candidates should have at least 3 years of driving experience and a high school diploma. The position offers a competitive salary and comprehensive benefits including paid vacation and health insurance.

Qualifications

• Minimum of 3 years of experience driving on public roads.
• Experience operating and testing autonomous vehicles is required.
• Must be capable of working specific shifts, including early mornings and weekends.

Responsibilities

• Conduct training sessions for new-hires and upskilling programs.
• Assess trainees' needs and provide hands-on coaching.
• Maintain Transdev's high standard of safety during training.

Skills

Proficiency with laptop and GSuite apps

Good attention to detail

Excellent written and verbal communication

Adaptability to new technology

Education

High School Diploma or GED

Four-year college degree in a related field

Tools

Touchscreen smartphone

Job description

Overview

Our team has developed a strong culture of safety, professionalism and personal responsibility, and we expect all team members to adhere to team standards of conduct.

The Training Specialist will work closely with trainees to assess their needs, set development goals, and provide hands‑on coaching in both soft and technical skills. They will deliver individualized or group coaching sessions focused on skill‑building (e.g., communication, job readiness, safety standards). They will facilitate in‑car and classroom training sessions, track performance, give constructive feedback, and determine readiness for skills assessments.

It is important to maintain a high level of professionalism and responsibility when helping learners acquire new knowledge or skills, ensuring they are well‑equipped to apply what they’ve learned in real‑world situations. Safety is our #1 responsibility. Training Leads are expected to uphold this in all situations.

Compensation and Benefits

• Competitive compensation package of minimum $24.00 - maximum $28.00 per hour
• Vacation: minimum of two (2) weeks
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short‑term disability, voluntary long‑term disability

Key Responsibilities

• Maintain Transdev’s high standard of safety, inside and outside of the vehicle
• Consistently demonstrate situational awareness, an understanding of the technology in their care, and a willingness to adjust to changes in the environment
• Communicate courteously with management, engineers, and the public, acting as the deputy for technology
• Operate with safety as the primary goal
• Conduct classroom and training presentations weekly for new‑hires and for employees selected for upskilling programs
• Conduct classroom and training presentations as needed for new operators as part of the defensive driving and manual driving training and assessment program
• Assist in creating and maintaining a training program and materials
• Act as a mentor, providing career or academic advice when applicable
• Answer questions, address concerns, and provide resources for further learning
• Safely orchestrate training for multiple trainees simultaneously, inside and outside of a vehicle
• Standardize and maintain consistent training practices across the organization
• Participate in weekly meetings with managers and peers for training improvement discussions, and daily meetings on shift to discuss trainees’ performance evaluation
• Welcome and onboard new hires with a positive attitude and professional manner
• Practice a firm yet understanding teaching style to accommodate different learning styles
• Respond quickly to changing and potentially high‑pressure environments
• Set the tone and example for less experienced employees
• Participate in operational missions to maintain best practices and updates about autonomous vehicles
• Comply with Transdev’s Autonomous Vehicle Division zero‑tolerance policy regarding the use of alcohol or drugs by self‑driving vehicle operators during a shift, including randomized drug testing, and all other duties as assigned

Required Education & Experience

• Minimum of 3 years of experience driving on public roads (additional experience preferred)
• High School Diploma or GED required; four‑year college degree in a related field (e.g., industrial or applied sciences) preferred
• Minimum 3 months operating and testing autonomous vehicles required

Required Knowledge, Skills & Abilities

• Proficiency with a laptop computer and GSuite apps (Gmail, Hangouts, Drive, Sheets, Docs)
• Proficiency with using a touchscreen smartphone (Android preferred but not required)
• Strong attention to detail and ability to describe thoughts quickly and concisely
• Ability to respond quickly and simultaneously to multiple scenarios
• Adapt quickly to new and developing technology
• Cross‑functional verbal and written communication and issue escalation
• Ability to work specific shifts, including early mornings, evenings, weekends, overnight shifts, and travel up to 30% of the time
• Excellent written and verbal communication skills
• Self‑motivated with good judgment in fast‑paced, high‑stress environments

Physical Requirements

• Long periods of standing, walking, and sitting
• Use hands to finger, handle, feel, talk or hear; climb stairs or ladders
• Occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl
• Occasionally lift or move up to 45 pounds
• Use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• Most work is performed outdoors in a vehicle

Pre‑Employment Requirements

• Must be 21 years old
• All Transdev employees must satisfactorily complete a pre‑employment drug screen and background check; safety sensitive positions require a physical screening
• Transdev maintains a drug‑free workplace and may require participation in a random drug screening program
• Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law
• Applicants must maintain an acceptable driving record suitable for approval to drive as part of regular duties, monitored regularly
• Ability to qualify for an Autonomous Vehicle Tester license in states and positions where required
• Applicants must be eligible to work in the United States without restrictions for any employer at any time

Equal Employment Opportunity

Transdev is an Equal Employment Opportunity (EEO) employer. Applicants will be considered based on qualifications and without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, disability, or other legally protected status, or any other classification protected by federal, state, or local law.

Additional Information

Job Category: Safety & Training

Job Type: Full Time

Req ID: 6392

Pay Group: A3F

Cost Center: 560

California applicants: Please review the CA Employee Privacy Policy.

About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicles and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at http://www.TransdevNA.com or watch an overview video.