L2 Server Repair Technician — Diagnostics & Parts Replacement

SMS INFOCOMM CORPORATION; Santa Clara (CA); On-site; USD 41,000 - 48,000; Full time

Job summary

SMS InfoComm Corporation in Santa Clara, CA seeks a Server Repair Tech responsible for testing, diagnosing, and replacing parts on servers sent for repair. You will document all symptoms and test results to support accurate repairs and inventory control.

The role emphasizes hands-on server repair within a warehouse environment, collaboration with QC and repair teams, and commitment to reliable part management and timely problem solving.

Qualifications

• High school diploma or equivalent.
• Certifications in Server support and architecture desirable.
• Troubleshooting and diagnosing servers.
• Experience with replacing parts on servers.
• Experience with server configuration.
• Good written and verbal communication skills.
• Prefer environment experience in PC/server settings.

Responsibilities

• Inspect, test, and diagnose servers.
• Replace parts as needed.
• Conduct and analyze server stress tests.
• Document all symptoms, test results, and parts replaced in shop floor tool.
• Collaborate with motherboard repair, testing, QC, and inspections personnel.
• Provide back up for QC, inspection, and motherboard testing.
• Maintain parts consumption.
• Other duties as assigned by leadership.

Skills

Server troubleshooting

Diagnostics testing

Documentation

Team collaboration

Education

High school diploma

Server certifications desirable

Tools

Shop repair tools

Call tracking software

Spreadsheets

Job description

SMS InfoComm Corporation in Santa Clara, CA seeks a Server Repair Tech responsible for testing, diagnosing, and replacing parts on servers sent for repair. You will document all symptoms and test results to support accurate repairs and inventory control.

The role emphasizes hands-on server repair within a warehouse environment, collaboration with QC and repair teams, and commitment to reliable part management and timely problem solving.