Tech - L3 Server Repair CA

SMS InfoComm; Santa Clara (CA); Hybrid; USD 30,000 - 35,000; Full time

Job summary

SMS InfoComm is seeking a Server Repair Tech in Santa Clara, CA to test, diagnose, and replace parts on servers. You will document all symptoms and results while collaborating with motherboard repair, testing, QC, and related teams in a fast-paced environment.

Ideal candidates will have basic server architecture knowledge, the ability to assemble components, and strong troubleshooting skills, with a focus on continuous learning and reliable problem solving.

Qualifications

• Basic server architecture knowledge required.
• Ability to assemble server components.
• Ability to run and interpret diagnostics.
• Understanding of networking basics.
• Familiarity with common server error codes.
• Strong troubleshooting skills.
• Motivation to solve problems and learn continuously.

Responsibilities

• Inspect, test, and diagnose servers.
• Replace faulty parts as needed.
• Conduct and analyze server stress tests.
• Document symptoms and test results in shop floor system.
• Collaborate with repair and testing teams.
• Support QC and inspections teams as needed.
• Maintain parts consumption and inventory.
• Perform other duties as assigned by leadership.

Skills

Server architecture

Component assembly

Diagnostics testing

Networking basics

Error codes

Troubleshooting

Problem solving

Continuous learning

Education

High School diploma

Job description

Job DetailsJob Location: Santa Clara, CA - Santa Clara, CA 95050Position Type: Full TimeEducation Level: High SchoolSalary Range: $30.00 - $35.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Installation - Maint - RepairSummary The Server Repair Tech will be responsible for testing, trouble shooting, and replacement of parts on servers sent to SMS for diagnosis and repair.

Responsibility

Daily Responsibilities – 90%

• Inspect, test, and diagnose servers
• Replace parts as needed
• Conduct and analyze server stress tests
• Document all symptoms, test results, and parts replaced in shop floor tool
• Collaborate with motherboard repair, motherboard testing, QC, whole unit repair, and inspections personnel
• Provide back up for QC, inspection, whole unit repair, and motherboard testing
• Maintain parts consumption
• Other duties as assigned by leadership

Team building & leadership – 10%

• Maintain and nurture positive work environment
• Work and collaborate with other teams such as warehouse, shipping, receiving, etc.
• Follow process for system and parts management

Other Personal Skills Required

• Know basic server architecture
• Know how to assemble components to make server functional
• Run and understand testing diagnostics
• Understand basic networking architecture
• Understand basic error codes
• Able to trouble shoot common server errors and issues
• Motivated to solve problems
• Interested in constantly learning about servers and networking
• Increased understanding of testing and error codes