L2 - Operator - TAS

Transdev; San Antonio (TX); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Vacation

Sick days

Holidays

401(k) retirement plan

Medical, dental and vision

Life insurance

Short-term disability

Voluntary long-term disability

Job summary

Transdev in Texas is seeking an Autonomous Specialist to operate and evaluate a self-driving vehicle and provide ride-hail service to the public. You will collect data, report findings, and support safe autonomous operations.

This role emphasizes safety, customer service, and ability to work shifts, including early mornings, evenings, weekends, and travel up to 20% as needed.

Qualifications

• Minimum 3 years of driving on public roads.
• High School Diploma or GED; college degree preferred.
• Comfort with laptops and cloud apps (GSuite).
• Ability to communicate clearly with the public and team.

Responsibilities

• Operate and evaluate a self-driving vehicle in autonomous mode and provide rides to the public.
• Collect data, document procedures and tests, and provide feedback.
• Maintain safety standards and interact with management, engineers, and customers.
• Follow diagnostic guides and troubleshoot driver support modules.
• Work mostly individually, with occasional small groups, on defined routes.

Skills

GSuite proficiency

Safety awareness

Customer service

Data collection and reporting

Flexible work shifts

Education

High School Diploma or GED

Bachelor's degree (preferred)

Tools

Laptop proficiency

Mobile devices

Job description

Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world.

Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit.

https://transdevna.com/services-and-modes/autonomous-mobility/

Overview

Our team has developed a strong culture of safety, professionalism and personal responsibility, we expect all team members to adhere to Transdev standards of conduct. Transdev’s Autonomous Specialist’s are critical to the success of delivering safe autonomous driving systems to our customers, enabling a revolutionary mobility experience.

The Autonomous Specialist is responsible for operating and evaluating a self-driving vehicle in autonomous mode, including collecting data and providing feedback, and offering ride hail service to the general public.

Benefits may vary depending on location policy. The below represents the standard Corporate Policy. Competitive compensation package of minimum $22.00 – Maximum $25.00

Benefits include

• Vacation: minimum of one (1) week
• Sick days: 5 days
• Holidays: 6 days
• Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.

Key Responsibilities

• Maintain Transdev’s high standard of safety, inside and outside of the vehicle;
• Consistently demonstrate situational awareness, an understanding of the technology in his/her care, and a willingness to constantly adjust to changes in the environment;
• Be the deputy for technology by communicating courteously always with management, engineers, and the public;
• Capable of responding quickly to changing and potentially high-pressure environments;
• Work mostly individually but also in small groups of 2-10 people;
• Operate a vehicle 6-8 hours a day, up to 5 days a week;
• Follow established diagnostic guides to troubleshoot driver support modules; not limited to, but including mobile devices, laptops, and other work devices
• Provide rides in the autonomous vehicle to the general public.
• Monitor multiple software systems with constant focus;
• Provide concise, clear, and accurate verbal and written feedback regarding the vehicle’s operations;
• Responsible for managing the vehicle’s key security process
• Complete daily reports and document procedures and tests.
• Interact with the members of the public in a polite and professional manner, and assist in educating them on self-driving technology when necessary
• Operate autonomous vehicles on both defined and undefined routes, including a variety of environmental conditions.
• Operate onboard data collection systems
• Comfortable riding as a passenger in an autonomous vehicle, where the driver may have little control over the vehicle’s operations.
• Safely operates a non-autonomous vehicle while monitoring the location of a driverless vehicle(s) during vehicle recovery operations
• Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle, setting up protection, disengaging the self-driving car and driving the car to a safe location.
• Apply safety procedures to any situation involving rescue of the self-driving car.
• Oversee and ensure the security and importing of disks including accounting of at the beginning and end of shift, and ensuring there is the proper amount of disks needed throughout the day
• Will assist as a POC for client Security and Facilities staff for issues and repairs at remote site(s)
• Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle and safely drive passengers to their destination.
• Assist software progress by testing new features;
• Document recurring issues of new software and any potential bugs;
• Follow weekly release emails and bug reports to stay up to date;
• Work closely with Operations Supervisor to keep demo documentation accurate and up to date (i.e. create/maintain demo routes and best practices, daily and weekly emails)
• Represent Client by showcasing self-driving technology to Cleint’s guests in a friendly, concise manner while
• Must be able to work assigned shift
• All other duties as assigned

Required Education and Experience

• Minimum of 3 years of experience driving on public roads. Additional experience is preferred;
• High School Diploma or GED required. Four-year college degree (preferred) in a related field like industrial or applied sciences;

Required Knowledge Skills and Abilities (KSAs)

• Ability to parallel park with minimal assistance.
• Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs);
• Proficiency with using a touchscreen smartphone (Android preferred by not required); and
• Must be able to type at least 40 adjusted wpm.
• Must have good attention to detail and be able to quickly and concisely describe their thoughts;
• Capable of responding quickly and simultaneously to multiple scenarios;
• Adapt quickly to new and developing technology;
• Cross-functional verbal and written communication and issue escalation;
• Must be able to multitask multiple technologies, including communications devices and vehicle status systems;
• Must be able to work specific shifts, including early mornings, evenings, overnights and/or weekends, as well as travel for up to one month; occasionally may be required to work overtime and be recalled for peak operational demand.
• Must be able to perform your shift from a compact crossover vehicle; periodically exposed to the elements and outdoors
• Travel up to 20% of the time
• Excellent written and verbal communication skills; and
• Must be self‑motivated and demonstrate good judgment, in fast‑paced, high stress environments.

Physical Requirements

• Routine and repetitive standing, walking, and long periods of sitting.
• Use of extremities to include hands/fingers/grip and; handle or feel; and talk or hear; climb stairs and/or ladders.
• May be routinely required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• Must be able to routinely and repetitively lift and/or move up to 45 pounds.
• Must use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Most work is accomplished outdoors or in a vehicle.
• Work may require exposure to inclement weather and or extreme environments
• May need to operate alternative modes of transportation such as a bicycle or scooter

Pre-Employment Requirements

• Must be 21 years old;
• Does not have more than 1 point on the driving record (California), or one non‑major moving violation in the preceding three years;
• Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs
• Has not had any driver’s license suspension or revocation based on driving or operating any vehicle under the influence of alcohol or any drug in the past 10 years;
• Never been the at‑fault driver of a motor vehicle involved in an accident that resulted in injury or death of any person.
• Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or other applicable regulations and laws; and
• Meets driver requirements, including driving record and criminal history under applicable regulations and laws in the state(s) in which the autonomous vehicle monitor will be working;
• All Transdev employees must satisfactorily complete a pre‑employment drug screen and background check. Safety Sensitive Positions will also be subject to a physical screening
• Transdev reserves the right to perform ongoing background checks for all employees except in states where this is prohibited by state law. Transdev will consider qualified applicants with criminal histories, consistent with legal requirements.
• Employees must maintain an acceptable Driving Record suitable to being approved to drive as part of their regular duties. Records are monitored on an ongoing or regular basis pursuant to local state law.