L2 - Operator - TAS

Transdev North America; San Francisco (CA); On-site; USD 39,950 - 48,216; Full time

Job summary

Transdev North America is seeking an Autonomous Specialist in San Francisco, California. This role involves operating self-driving vehicles, ensuring safety standards, and providing feedback on vehicle performance.

Ideal candidates will have a strong driving background, a high school diploma, and proficiency with various technological tools. A college degree in a related field is preferred. The position offers a competitive pay rate of $29.00 – $35.00 per hour depending on experience.

Qualifications

• Minimum 3 years of experience driving on public roads.
• High School Diploma or GED required.
• A four-year degree in a related field is preferred.

Responsibilities

• Operate and evaluate a self‑driving vehicle in autonomous mode.
• Collect data and provide feedback.
• Monitor multiple software systems and provide feedback on vehicle operations.

Skills

Parallel parking

Proficiency with laptops

Proficiency with GSuite apps

Attention to detail

Excellent written and verbal communication

Education

High School Diploma or GED

Four-year college degree in a related field

Tools

Touchscreen smartphones (Android preferred)

Diagnostic tools for driver support modules

Job description

Autonomous vehicles are the cornerstone of a rapidly changing mobility landscape. Transdev is at the forefront of autonomous vehicle (AV) technology, capitalizing on decades of management and operational expertise. We are developing and deploying AV solutions to help solve mobility challenges for cities, towns, and communities in North America and around the world.

Our goal is to help you launch autonomous operations that blend seamlessly with existing mobility options, expand connections within communities and enhance the footprint of public transit.

https://transdevna.com/services-and-modes/autonomous-mobility/

Overview

Our team has developed a strong culture of safety, professionalism and personal responsibility; we expect all team members to adhere to Transdev standards of conduct. Autonomous Specialists are critical to the success of delivering safe autonomous driving systems to our customers, enabling a revolutionary mobility experience.

Responsibilities include operating and evaluating a self‑driving vehicle in autonomous mode, collecting data, providing feedback, and offering ride‑hail service to the general public. Pay Rate: $29.00 – $35.00.

Work Schedule

Shifts may include 2:00 p.m., 4:00 p.m., or 6:00 p.m., with corresponding schedules of Wednesday–Sunday, Thursday–Monday, Friday–Tuesday, or Saturday–Wednesday. Final shift assignments will be determined by client requirements and may be adjusted to support business demands.

Key Responsibilities

• Maintain Transdev’s high standard of safety, inside and outside the vehicle.
• Demonstrate situational awareness and willingness to adjust to changes.
• Communicate courteously with management, engineers, and the public.
• Respond quickly to changing and potentially high‑pressure environments.
• Work individually and in small groups of 2–10 people.
• Operate a vehicle 6–8 hours a day, up to 5 days a week.
• Follow diagnostic guides to troubleshoot driver support modules, including mobile devices, laptops, and other work devices.
• Provide rides in the autonomous vehicle to the general public.
• Monitor multiple software systems with constant focus.
• Provide clear verbal and written feedback on vehicle operations.
• Manage the vehicle’s key security process.
• Complete daily reports and document procedures and tests.
• Interact politely with the public and educate them on self‑driving technology.
• Operate autonomous vehicles on defined and undefined routes in various environmental conditions.
• Operate onboard data collection systems.
• Be comfortable riding as a passenger in an autonomous vehicle where the driver may have little control.
• Safely operate a non‑autonomous vehicle while monitoring the location of a driverless vehicle during recovery operations.
• Safely recover the autonomous vehicle, including parking, setting up protection, disengaging the self‑driving car, and driving to a safe location.
• Apply safety procedures during any rescue of the self‑driving car.
• Ensure security and handling of disks, accounting for disks at shift start and end.
• Serve as a POC for client security and facilities staff for issues and repairs at remote sites.
• Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark, board the rescue vehicle, and drive to their destination.
• Assist software progress by testing new features, documenting recurring issues, and staying up to date with release emails and bug reports.
• Work closely with Operations Supervisor to keep demo documentation accurate and up to date.
• Represent the client by showcasing self‑driving technology to guests.
• Work assigned shift.
• All other duties as assigned.

Required Education & Experience

• Minimum 3 years of experience driving on public roads (additional experience preferred).
• High School Diploma or GED required; a four‑year college degree in a related field (industrial or applied sciences) is preferred.

Required Knowledge, Skills & Abilities (KSAs)

• Ability to parallel park with minimal assistance.
• Proficiency with laptops and GSuite apps (Gmail, Hangouts, Driver, Sheets, Docs).
• Proficiency with touchscreen smartphones (Android preferred).
• Typing at least 40 adjusted wpm.
• Good attention to detail and ability to describe thoughts concisely.
• Respond quickly and simultaneously to multiple scenarios.
• Adapt quickly to new and developing technology.
• Cross‑functional verbal and written communication and issue escalation.
• Multi‑task across technologies, including communication devices and vehicle status systems.
• Work specific shifts, including early mornings, evenings, overnights, weekends, and travel up to one month; overtime may be required.
• Work from a compact crossover vehicle; exposure to elements and outdoor work may occur.
• Travel up to 20% of the time.
• Excellent written and verbal communication skills.
• Self‑motivated and demonstrate good judgment in fast‑paced, high‑stress environments.

Physical Requirements

• Routine and repetitive standing, walking, and long periods of sitting.
• Use of extremities to include hands/fingers/grip, handle or feel, talk or hear, climb stairs and/or ladders.
• Reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl as needed.
• Lift and/or move up to 45 pounds routinely and repetitively.
• Use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Work outdoors or in a vehicle; exposure to inclement weather or extreme environments may occur.
• May need to operate alternative modes of transportation such as a bicycle or scooter.

Pre‑Employment Requirements

• Must be 21 years old.
• No more than 1 point on the driving record (California) or one non‑major moving violation in the preceding three years.
• Proficiency with laptops and GSuite apps.
• No driver’s license suspension or revocation based on driving under the influence in the past 10 years.
• Never been the at‑fault driver of a motor vehicle involved in an accident that resulted in injury or death.
• Maintain a driving record that meets state AVT (Autonomous Vehicle Tester) or applicable regulations.
• Meet driver requirements, including driving record and criminal history, under applicable regulations in the state(s) of operation.
• All employees must satisfactorily complete a pre‑employment drug screen and background check; safety‑sensitive positions will also have a physical screening.
• Transdev reserves the right to perform ongoing background checks for all employees, except where prohibited by state law.
• Maintain an acceptable driving record suitable for approval to drive as part of regular duties; records are monitored regularly.
• Ability to qualify for an Autonomous Vehicle Tester (AVT) license where required.
• Must be eligible to work in the United States without restrictions for any employer at any time (USCIS requirement).

Equal Employment Opportunity

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or any other legally protected status.

Drug‑Free Workplace

Applicants must be eligible to work in the United States without restrictions for any employer at any time; all candidates must be able to pass a drug screen and background check.