Korean Bilingual Service Planning and Admin Support Specialist 174821

JND; Englewood Cliffs (NJ); On-site; USD 57,859 - 60,614; Full time

Benefits offered by this job

Medical Insurance (Health, Dental & Vision)

Paid Time Off

401K

H1B/Green Card Sponsorship for qualified employees

Hands-on experience at global industry leader Samsung

Opportunities for career advancement

Job summary

JND in Englewood Cliffs, NJ, is seeking a Service Planning and Admin Support Specialist to manage administrative functions, document service plans, and provide project support. The ideal candidate is bilingual in English and Korean, with over 5 years of experience in administrative support and project management.

This role offers benefits including medical insurance, paid time off, and opportunities for career advancement at a global industry leader.

Qualifications

• 5+ years of experience in administrative support and project management.
• Bilingual in English and Korean (reading and writing proficiency required).
• Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook).

Responsibilities

• B2B VD CARE Team – Service Planning and Administrative Support Specialist.
• Project support including documenting and generating reports.
• Cross‑departmental collaboration to provide B2B customer satisfaction.
• Developing and improving B2B service process.

Skills

Microsoft Office Suite (Excel/PowerPoint – Advanced Level)

Project Management

Bilingual English/Korean

Education

Bachelor's degree in a related field

Job description

Service Planning and Admin Support Specialist

Bachelor's degree in a related field.

Required: Korean bilingual.

5+ years of experience in administrative support and project management.

Location

700 Sylvan Ave, Englewood Cliffs, NJ, USA

Benefits

• Medical Insurance (Health, Dental & Vision)
• Paid Time Off
• 401K
• H1B/Green Card Sponsorship for qualified employees
• Hands‑on experience at global industry leader Samsung
• Opportunities for career advancement

Compensation

$42-44/hr

Top Skills

• Microsoft Office Suite (Excel/PowerPoint – Advanced Level)
• Project Management
• Bilingual English/Korean

Summary

The Service Planning and Admin Support Specialist is responsible for carrying out many of the organization's administrative functions including review of service plans, project support, documenting important progression and discussion, and other functions as needed.

Responsibilities

• B2B VD CARE Team – Service Planning and Administrative Support Specialist
• Project support including documenting and generating reports, creating PPTs and meeting recaps.
• Cross‑departmental collaboration to provide B2B customer satisfaction.
• Reporting preparation (supporting role) for Senior leadership and Global HQ office in Korea.
• Developing and improving B2B service process along with B2B customers' expectation.
• Strategic thinking and collaborative preparation for team's targets.

Qualifications

• 5+ years of experience in administrative support and project management
• Bilingual in English and Korean (reading and writing proficiency required)
• Advanced proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook)
• Demonstrated project and program management skills
• Proven ability to plan, coordinate and successfully execute projects and/or events
• Ability to build effective relationships, influence stakeholders, and collaborate internally and externally at all organizational levels
• Must have the ability to thrive in fast‑paced, dynamic environment while managing multiple priorities
• Strong analytical skills and self‑driven fast learning mindset are highly required