Knowledge Systems Architect — AI-Driven Docs & Enablement

Upside; Washington (District of Columbia); Hybrid; USD 153,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage starting on Day 1

Equity (ISOs)

401(k) program

Unlimited PTO + 10 paid federal holidays

Flexible work environment

Job summary

Upside is seeking a Knowledge Systems Architect to enhance its knowledge infrastructure. This role involves designing systems for effective documentation and knowledge sharing while working closely with their R&D team. The position is based in Washington, DC with a hybrid work schedule. Competitive salary ranges from $153,000 to $165,000 plus benefits and equity opportunities. Applicants should be adept in knowledge management and familiar with tools like Confluence and Glean.

Qualifications

• Deep experience in knowledge management and information architecture.
• Demonstrated ability to design governance frameworks.
• Hands-on experience with Confluence or Glean.

Responsibilities

• Map the current state of artifact legibility across R&D.
• Design AI-assisted documentation pipelines.
• Maintain Confluence and Glean as primary platforms.

Skills

Knowledge management

Information architecture

Technical writing

Governance frameworks

AI-assisted documentation

Data analytics

Tools

Confluence

Glean

Job description

Upside is seeking a Knowledge Systems Architect to enhance its knowledge infrastructure. This role involves designing systems for effective documentation and knowledge sharing while working closely with their R&D team. The position is based in Washington, DC with a hybrid work schedule. Competitive salary ranges from $153,000 to $165,000 plus benefits and equity opportunities. Applicants should be adept in knowledge management and familiar with tools like Confluence and Glean.