Knowledge Infrastructure Architect

Upside; Chicago (IL); Hybrid; USD 153,000 - 165,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage starting on Day 1

Equity (ISOs)

401(k) program

Unlimited PTO and 10 paid federal holidays

Job summary

Upside is seeking a Knowledge Systems Architect to build and automate knowledge documentation systems within the R&D Intelligence, Systems and Enablement team. This hybrid role requires engagement on-site in Chicago, with responsibilities including designing workflows for AI enablement and establishing governance frameworks for documentation processes. The ideal candidate should have deep experience in knowledge management and tools like Confluence and Glean, along with a strong communication skill set. Competitive compensation includes equity and comprehensive benefits package.

Qualifications

• Deep experience in knowledge management with a systems orientation.
• Ability to design and implement governance frameworks.
• Experience with AI-assisted documentation workflows.

Responsibilities

• Design the knowledge framework for AI enablement.
• Automate documentation lifecycle through AI.
• Create a self-serve knowledge infrastructure.

Skills

Knowledge management

Information architecture

AI-assisted documentation

Strong written communication

Tools

Confluence

Glean

Job description

Upside is seeking a Knowledge Systems Architect to build and automate knowledge documentation systems within the R&D Intelligence, Systems and Enablement team. This hybrid role requires engagement on-site in Chicago, with responsibilities including designing workflows for AI enablement and establishing governance frameworks for documentation processes. The ideal candidate should have deep experience in knowledge management and tools like Confluence and Glean, along with a strong communication skill set. Competitive compensation includes equity and comprehensive benefits package.