Knowledge Architect - IA & Content Modeling (Contract)

SSi People; California (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading consulting firm in California is seeking a Knowledge Specialist to manage information architecture and content modeling. The role involves organizing and structuring knowledge, designing classification models, and ensuring clarity and consistency across tools like Confluence and Zendesk. Candidates should possess strong analytical skills and experience in managing knowledge systems, along with familiarity with a variety of digital platforms.

Qualifications

• Proven experience in knowledge management and hands-on examples.
• Ability to design schemas and taxonomies.
• Familiarity with tools like Confluence and Zendesk.

Responsibilities

• Design classification models and metadata patterns.
• Organize content in tools like Google Drive and Confluence.
• Audit knowledge bases to improve trust.

Skills

Knowledge management

Information architecture

Content modeling

Analytical skills

Organizational skills

Tools

Zendesk Guide

Contentful

Coda

Confluence

Airtable

Google Workspace

Job description

A leading consulting firm in California is seeking a Knowledge Specialist to manage information architecture and content modeling. The role involves organizing and structuring knowledge, designing classification models, and ensuring clarity and consistency across tools like Confluence and Zendesk. Candidates should possess strong analytical skills and experience in managing knowledge systems, along with familiarity with a variety of digital platforms.