Knowledge Optimization Specialist (AI)
Moen
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Benefits offered by this job
Job summary
Qualifications
- 5+ years of experience in knowledge management or content operations.
- Ability to optimize content for digital platforms.
- Experience with metadata and tagging systems.
Responsibilities
- Research best practices for AI content optimization.
- Analyze content for improved AI comprehension.
- Collaborate with AI teams on standards for content.
Skills
Education
Tools
Job description
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company. We’re focused on exciting opportunities within the home, security and commercial building markets. Our driving purpose is to elevate every life by transforming spaces into havens. We believe our work and our brands can have incredibly positive impacts for not just our business and shareholders, but for people and the planet, too. At Fortune Brands, we’re building something big. We’re advancing exciting innovations in all of our products and processes, delivering trust, dependability, sustainability, and style. To make it all happen, we’ve transformed our workplace into an environment where smart, ambitious people have the support to reach their fullest potential. When you join Fortune Brands, you become part of a high-performing team empowered to think big, learn fast and make bold decisions. We support an inclusive culture where everyone is encouraged to be their authentic selves, and where our differences and unique perspectives are a key strength. Explore life at Fortune Brands here.
We are seeking a detail-oriented and tech-curious AI Knowledge Optimization Specialist to help prepare and align our knowledge base for use with AI-powered tools. This role focuses on researching best practices for AI content optimization, structuring knowledge for machine understanding, and enhancing the performance of AI systems through improved content alignment.
The ideal candidate is passionate about emerging technologies, understands how AI interacts with structured information, and enjoys solving problems through research, testing, and iteration.
- Research and apply best practices for optimizing knowledge base content for AI tools, including semantic search, chatbots, and virtual assistants.
- Analyze and reformat content to improve AI comprehension, retrieval accuracy, and contextual relevance.
- Collaborate with AI product teams and knowledge managers to define formatting, tagging, and metadata standards.
- Apply content structures that support natural language processing (NLP), entity recognition, and intent mapping.
- Test and evaluate how knowledge performs in AI environments and iterate based on findings.
- Document optimization strategies, formatting guidelines, and AI-readiness standards.
- Provide guidelines and support to knowledge management team to ensure AI consumption best practices are leveraged as new content is created.
- Stay informed on trends in AI, machine learning, and knowledge engineering to continuously improve content alignment.
- Bachelor’s degree or 5+ years of experience working with a knowledge base or in knowledge management, technical documentation, or content operations role.
- Demonstrated ability to structure and optimize content for digital tools or platforms.
- Strong analytical and critical thinking skills with a focus on structure, logic, and clarity.
- Experience working with structured content, metadata, or tagging systems.
- Ability to research and synthesize technical best practices into actionable strategies.
- Excellent attention to detail and ability to follow complex formatting standards.
- Comfortable working independently and managing multiple priorities.
- Proficiency in tools such as Google Workspace, Microsoft Office, or similar.
- Base salary range: $60,000 – $99,000 USD (actual salaries may vary based on factors).
- Annual bonus or role-based sales incentive plan.
- Comprehensive benefits including robust health plans, a market-leading 401(k) program with company contribution, product discounts, flexible time off, adoption benefits, and more.
- ERGs to foster a sense of belonging for all associates.
Fortune Brands is an equal opportunity employer. Fortune Brands evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.
Fortune Brands is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the application or interview process, please contact us at fbinleave.fbhs@fbin.com.
Fortune Brands job postings are exclusively hosted on our website at fbin.com/careers via our SmartRecruiters platform. We will never request banking information or sensitive personal details until an offer of employment has been accepted and the onboarding process begins.
Not Applicable
Full-time
Customer Service
Consumer Goods
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