Knowledge Manager (TS/SCI) & Analytics Lead

Cydecor, Inc.; Alexandria (VA); On-site; USD 95,000 - 137,000; Full time

Benefits offered by this job

Health and Dental Insurance

Vision and Life Insurance

Short-Term & Long-Term Disability

401(K) + company match

PTO

Paid Company Holidays

Tuition and Professional Development

Job summary

Cydecor, Inc. is seeking a Knowledge Manager (QAF) to align processes and technology for analytic production and information sharing among analysts and organizations.

The role involves designing a user-friendly interface, conducting user research, and developing workflows to support document and information sharing across networks and portals. You will develop a document management system, enable API integrations with project management and CRM tools, and ensure secure storage, version control,

Qualifications

• Minimum 3 years of experience related to knowledge management, with recent work preferred.
• Active TS/SCI clearance is required.

Responsibilities

• Design and develop a user-friendly interface for deliverables and documentation, ensuring easy navigation and accessibility for all users
• Conduct user research and testing to inform design decisions and ensure ontologies meet the needs of practitioners
• Develop workflows for document and information sharing, ensuring stakeholders have access to needed information
• Collaborate to identify and document business processes, and develop workflows to support these processes
• Develop a document management system with upload, search and retrieval features
• Ensure documents are stored, retrievable, and version-controlled
• Develop an API for integration with project management and customer relationship management tools
• Ensure integrations are tested and validated before implementation
• Prioritize updates and maintenance tasks with team members
• Monitor and analyze application performance to identify improvement areas
• Use data and analytics to inform design decisions and optimize user experience
• Provide ongoing training and support to users on application usage, workflows and documentation
• Ensure users are aware of benefits and best practices for using the application

Skills

Knowledge management

Education

Bachelor's degree

Job description

Cydecor, Inc. is seeking a Knowledge Manager (QAF) to align processes and technology for analytic production and information sharing among analysts and organizations.

The role involves designing a user-friendly interface, conducting user research, and developing workflows to support document and information sharing across networks and portals. You will develop a document management system, enable API integrations with project management and CRM tools, and ensure secure storage, version control,