Knowledge Manager, Jr.

By Light Professional IT Services LLC; California (MO); On-site; USD 52,000 - 83,000; Full time

Benefits offered by this job

Benefits package

Job summary

By Light Professional IT Services LLC, part of Full Spectrum Operations under EWOCS, is seeking a Knowledge Management professional with 1–3 years of experience to support DoD networks at Patrick Space Force Base, Cape Canaveral, and Vandenberg.

You will design and maintain KM systems using SharePoint and PowerApps, manage information governance, and ensure secure data sharing with government personnel and clients.

Qualifications

• 1–3 years of experience in KM or IT roles.
• Strong communication with military personnel, managers, and subordinates.
• Proficient in Microsoft Office Suite, SharePoint and Teams.
• Active DoD Secret Clearance.
• CompTIA Security+ certification preferred.
• Experience with Confluence and ServiceNow is a plus.

Responsibilities

• Document, organize, maintain, and share data and knowledge.
• Design and implement KM systems at required security level using SharePoint, Teams, Confluence.
• Maintain Records and Information Management (RIM) program.
• Maintain central knowledge base accessible by government personnel and customers.
• Assist in maintenance of SharePoint site collections and permissions.
• Design and maintain Microsoft InfoPath Forms and PowerApps.

Skills

SharePoint

Microsoft Office Suite

Teams

Confluence

ServiceNow

PowerApps

Tools

SharePoint

InfoPath Forms

PowerApps

Job description

Company Overview

American Communications Solutions and By Light Professional IT Services, together as Full Spectrum Operations (FSO) are hiring dedicated and talented IT professionals under the Eastern Western Operational Communications Services (EWOCS) contract. EWOCS provides reliable high-quality communications and innovative IT solutions for the Guardians, Airmen, and Government agencies assigned to Patrick Space Force Base, Cape Canaveral Space Force Station, and Vandenberg Air Force Base. Be a part of the team that delivers excellence in national missile defense, human space flight, space launch, and combat rescue!

Responsibilities

• Knowledge Management (KM) Services include all tasks associated with documenting, organizing, maintaining, and sharing of data, information, and knowledge.
• Design and implement KM systems and tools at the required security classification level using products such as Microsoft SharePoint, Teams, Confluence, and ServiceNow in accordance with all applicable requirements and policies set by the Designated Approval Authority for each specific network.
• Maintain the installation’s Records and Information Management (RIM) program.
• Maintain a central repository of IT services support knowledge accessible by government personnel and customers.
• Assist in the maintenance of SharePoint site collections, group and user permissions, libraries, and links.
• Design and develop SharePoint sites using new modern and classic pages to include but not limited to: embedding web parts, graphic design, and content layout design.
• Design and maintain SharePoint lists and libraries to include: structure, content type, branching-logic, cross-list referencing, and permission.
• Design and maintain Microsoft InfoPath Forms and PowerApps to meet internal and external requirements.
• Support the KM in the modernization and modification of current and legacy knowledge management collaboration systems and applications.

Required Experience/Qualifications

• Must have 1-3 year's experience
• Has the communication skills to effectively interface with military members, managers, and subordinates.
• Proficient in Microsoft Office Suite (Project, Word, PowerPoint, Excel), SharePoint and Teams

Preferred Experience/Qualifications

• CompTIA Security+
• Proficient in Confluence, and ServiceNow

Special Requirements/Security Clearance

• Active DoD Secret Clearance

Salary Range

Salary Minimum: $52,125Salary Mid: $ 69,500Salary Maximum: $ 83,400

The annual base salary provided is a guideline for this position and is not a guarantee of compensation or salary. By Light also considers other variables such as (but not limited to) work experience, education, training, skill set, internal peer equity, clearance level and market conditions when extending an offer. In addition, By Light also provides an extensive selection of benefits and offerings to our employees.