Knowledge Management Specialist / Waterfront Representative

Command Holdings, a Pequot Company

Norfolk (VA)

On-site

USD 90,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Employee assistance program

Pet insurance

Job summary

WWC Global, an operating firm of Command Holdings, is seeking a Knowledge Management Specialist – Waterfront Representative to support the Program Executive Office – Maritime (PEO Maritime). The role strengthens knowledge management practices and ship maintenance information flow to preserve material readiness and support planning across Surface Fleet stakeholders.

The position includes responsibilities in governance, change management, and ensuring access to accurate information.

Qualifications

Bachelor’s Degree or higher with related experience.
Experience with surface ship maintenance policies or knowledge management.
Strong communication and client-focused approach.

Responsibilities

Support knowledge management and information flow to preserve material readiness.
Provide governance and advisory in maintenance planning and execution.
Prepare reports on surface ship maintenance progress and issues.
Develop strategies to improve user engagement with new systems.

Skills

Communication skills

English proficiency

Client focus

Education

Bachelor’s Degree

Associate’s Degree with 6 years of experience

High School Diploma with 12 years of experience

Tools

SharePoint

Microsoft Office

Knowledge management systems

Job description

WWC Global, an operating firm of Command Holdings, is currently seeking a Knowledge Management Specialist – Waterfront Representative to support the Program Executive Office – Maritime (PEO Maritime).

The Knowledge Management Specialist / Waterfront Representative supports organizational readiness by strengthening knowledge management practices and ship maintenance information flow. This role combines expertise in knowledge management and change management with a strong understanding of surface ship maintenance policies and depot maintenance availability. The selected candidate will help ensure critical information is accessible, accurate, and effectively used to preserve material readiness and support planning and execution across Surface Fleet stakeholders.

Expected salary range: $90,000 - $110,000

This position is contingent on contract modification and funding.

Specific Responsibilities Include But Are Not Limited To

Serve as the waterfront representative leveraging comprehensive understanding of ship maintenance policies and processes to support requirements to ensure a state of material readiness essential for preserving the highest degree of planning and execution of depot maintenance availabilities.
Represent the government client by providing oversight, direction, and advisory in major maintenance/modernization planning and execution.
Ensure lessons learned in advanced planning and execution are addressed across all ship classes, while keeping high standards for depot maintenance availabilities.
Ensure Maintenance Team compliance with Fleet Maintenance and Modernization policies.
Provide expertise and continuity to assigned ships and Maintenance teams in defining maintenance requirements and managing maintenance to maximize readiness.
Prepare reports and correspondence related to surface ship maintenance progress, problems, and solutions.
Investigate significant incidents affecting costs, schedule adherence, contractor performance, and material support.
Develop risk-assessed evaluations of new or growth work modifications.
Perform evaluations and propose improvements for future modernization planning activities.
Participate in special projects aimed at improving maintenance management processes or surface ship maintenance execution.
Prepare and deliver briefings for leadership, distilling complex information, outcomes, and recommendations in clear, actionable formats.
Develop and implement strategies to increase user engagement and adoption of new systems and processes.
Communicate changes effectively and address stakeholder concerns to ensure smooth transitions.
Assess current knowledge management and SharePoint practices, identifying opportunities for enhancement.
Stay current with industry trends and emerging techniques to recommend improvements.
Collaborate with stakeholders to gather feedback and implement best practices.

Work Environment

Ability to sit at a computer terminal for an extended period of time.
Ability to work in confined areas.

Physical Demands

While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
Employee is often required to sit and use their hands and fingers to operate a computer.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel

11-20% / Occasional travel.

WWC Global, an operating firm of Command Holdings, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

At WWC Global, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. WWC Global is invested in the long‑term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit‑based culture that measures success by productivity and credibility.

WWC Global will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to the Human Resources Team.

WWC Global is committed to equal employment opportunity based on merit. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law, and in accordance with EO 14173 and Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

WWC Global ‘s Affiritive Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affiritive Action Program can be accessed during normal business hours by making an appointment with the Human Resources Team.

Basic Requirements

Bachelor’s Degree //OR// Associate’s Degree with 6 years of experience //OR// High School Diploma with 12 years of experience.
Current, active Secret security clearance.
Direct experience with surface ship maintenance policies, processes, and strategies.
Thorough knowledge of the Joint Fleet Maintenance Manual (JFMM).
Must be able to work independently and manage multiple tasks and projects.
Outstanding communication skills, influencing abilities, and client focus.
Professional proficiency in English is required.
Demonstrated proficiency in using all Microsoft Office applications.
Ability to access federal facilities in compliance with Real ID. More information about Real ID can be found here: https://www.dhs.gov/real-id/about-real-id and at https://www.tsa.gov/travel/security-screening/identification.
Applicants must be currently authorized to work in the United States on a full-time basis. WWC Global will not sponsor applicants for work visas for this position.
U.S. Citizenship is required.

Preferred Qualifications

Direct experience with project management and risk mitigation.
Direct experience with the U.S. Military with U.S. Navy, U.S Coast Guard or other shipboard experience highly preferred.
Executive level skills in oral and written communications.

Benefits

WWC Global offers a competitive benefits plan including: