Knowledge Management Specialist / Waterfront Representative

UKG; Norfolk (VA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Flexible Spending Accounts

Life and Disability Insurance

401(k)

Paid Time Off

Paid Holidays

Employee Assistance Program

Pet Insurance

Job summary

WWC Global seeks a Knowledge Management Specialist – Waterfront Representative to support the PEO Maritime. The role strengthens knowledge management and information flow across surface fleet stakeholders, ensuring readiness and effective planning.

The position requires mastery of maintenance policies, strong communication, and the ability to coordinate with government clients and contractors in a demanding maritime environment. U.S. citizenship and security clearance are required.

Qualifications

• Bachelor’s Degree, or equivalent combination with 6 years of experience.
• Active Secret security clearance.
• Direct experience with surface ship maintenance policies, processes, and strategies.
• Proficient in Microsoft Office applications.

Responsibilities

• Support organizational readiness by strengthening knowledge management practices and information flow.
• Ensure critical information is accessible, accurate, and used to preserve material readiness.
• Represent the government client by providing oversight, direction, and advisory in major maintenance/planning.
• Prepare reports and briefings for leadership, distilling complex information into actionable formats.
• Collaborate with stakeholders to gather feedback and implement best practices in maintenance management.

Skills

Knowledge management

Change management

Policy understanding

Communication

Education

Bachelor’s Degree

Associate’s Degree + 6 years experience

High School Diploma +12 years experience

Tools

Microsoft Office

Job description

Knowledge Management Specialist / Waterfront Representative

Job Category: Military Operations & Training

Requisition Number: KNOWL001362

• Posted : August 3, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Mid-Atlantic Regional Maintenance Center
Norfolk, VA 23511, USA

Description

WWC Global, an operating firm of Command Holdings, is currently seeking a Knowledge Management Specialist – Waterfront Representative to support the Program Executive Office – Maritime (PEO Maritime).

The Knowledge Management Specialist / Waterfront Representative supports organizational readiness by strengthening knowledge management practices and ship maintenance information flow. This role combinesexpertisein knowledge management and change management with a strong understanding of surface ship maintenance policies and depot maintenance availability. The selected candidate will help ensure critical information is accessible,accurate, and effectively used to preserve material readiness and support planning and execution across Surface Fleet stakeholders.

Specific responsibilities include but are not limited to:

• Serve as the waterfront representativeleveragingcomprehensive understanding of ship maintenance policies and processes to support requirements to ensure a state of material readiness essential for preserving the highest degree of planning and execution of depot maintenance availabilities.
• Represent the government client by providing oversight, direction, and advisory in major maintenance/modernization planning and execution.
• Ensure lessons learned in advanced planning and execution are addressed across all ship classes, while keepinghigh standardsfor depot maintenance availabilities.
• Ensure Maintenance Team compliance with Fleet Maintenance and Modernization policies.
• Provideexpertiseand continuity to assigned ships and Maintenance teams in defining maintenance requirements and managing maintenance to maximize readiness.
• Prepare reports and correspondence related to surface ship maintenance progress, problems, and solutions.
• Investigate significant incidents affecting costs, schedule adherence, contractor performance, and material support.
• Develop risk-assessed evaluations of new or growth work modifications.
• Perform evaluations and propose improvements for future modernization planning activities.
• Participate in special projects aimed at improving maintenance management processes or surface ship maintenance execution.
• Prepare and deliver briefings for leadership, distilling complex information, outcomes, and recommendations in clear, actionable formats.
• Develop and implement strategies to increase user engagement andadoption ofnew systems and processes.
• Communicate changes effectively and address stakeholder concerns to ensure smooth transitions.
• Assess current knowledge management and SharePoint practices,identifyingopportunities for enhancement.
• Stay current with industry trends and emerging techniques to recommend improvements.
• Collaborate with stakeholders to gather feedback and implement best practices.

This position is contingent on contract modification and funding.

Expected salary range: $90,000 - $110,000

• Ability to sit at a computer terminal for an extended period of time.
• Ability to work in confined areas.

Physical Demands:

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
• Employee is often required to sit and use their hands and fingers to operate a computer.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

• 11-20% / Occasional travel.

WWC Global, an operating firm of Command Holdings, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

At WWC Global, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. WWC Global is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

WWC Global will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to the Human Resources Team .

WWC Global is committed to equal employment opportunity based on merit. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, protected veteran status, or any other basis protected by applicable federal, state, or local law, and in accordance with EO 14173 and Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

WWC Global ‘s Affir… Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affir… Program can be accessed during normal business hours by making an appointment with the Human Resources Team .

Basic Requirements

• Bachelor’s Degree //OR// Associate’s Degree with 6 years of experience //OR// High School Diploma with 12 years of experience.
• Current, active Secret security clearance.
• Direct experience with surface ship maintenance policies, processes, and strategies.
• Thorough knowledge of the Joint Fleet Maintenance Manual (JFMM).
• Must be able to work independently and manage multiple tasks and projects.
• Outstanding communication skills, influencing abilities, and client focus.
• Professional proficiency in English is required.
• Demonstrated proficiency in using all Microsoft Office applications.
• Applicants must be currently authorized to work in the United States on a full-time basis. WWC Global will not sponsor applicants for work visas for this position.
• U.S. Citizenship is required.

Preferred Qualifications

• Direct experience with project management and risk mitigation.
• Direct experience with the U.S. Military with U.S Navy, U.S Coast Guard or other shipboard experiencehighly preferred.
• Executive level skills in oral and written communications.

WWC Global offers a competitive benefits plan including:

• Health, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life and Disability Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Pet Insurance

*Eligibility requirements apply

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.