Knowledge Management Specialist

Veridic Solutions LLC; Spring (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Veridic Solutions LLC is seeking a senior knowledge management professional to translate KM strategy into actionable processes, governance, and roadmaps. The role requires hands-on work with SharePoint and related platforms and strong coordination across business, technology, vendors, and leadership.

You will develop requirements, backlogs, training materials, and adoption plans, delivering progress reports to executives and guiding initiatives from strategy through implementation.

Qualifications

• 5+ years in enterprise knowledge management or related discipline.
• Experience translating a KM strategy into processes, governance standards, roadmaps, requirements, and implementation plans.
• Strong understanding of taxonomy, metadata, content ownership and stewardship, and permissions models.
• Hands-on experience with SharePoint and enterprise knowledge platforms.
• Program coordination and stakeholder facilitation across business, technology, vendors, and leadership.
• Ability to develop business and functional requirements, process standards, backlogs, and adoption materials.
• Excellent written and verbal communication translating KM/tech concepts into business language.
• Ability to drive initiatives from strategy through implementation and adoption.

Responsibilities

• Translate a KM strategy into processes, governance standards, roadmaps, requirements, and implementation plans.
• Develop business and functional requirements, process standards, and prioritized backlogs.
• Coordinate with business, technology, vendors, and leadership to drive adoption.
• Create training and adoption materials and provide executive-level status reports.
• Lead initiatives from strategy through implementation and adoption, navigating ambiguity.

Skills

Enterprise KM

Strategy to processes

Governance & roadmaps

Taxonomy & metadata

Content ownership & stewardship

Permissions & access models

Content review & maintenance

SharePoint proficiency

KM platforms

Program coordination

Stakeholder facilitation

Tools

SharePoint

Bloomfire

Shelf

ServiceNow Knowledge Management

Microsoft 365

Power Automate

Azure DevOps

Job description

• 5+ years of experience in enterprise knowledge management, content governance, information management, business process management, or a related discipline.
• Proven experience translating a KM strategy or operating model into processes, governance standards, roadmaps, requirements, and implementation plans.
• Strong understanding of:
• Taxonomy and metadata
• Content ownership and stewardship
• Permissions and access models
• Content review and maintenance processes
• Hands‑on experience working with SharePoint and enterprise knowledge, collaboration, or content-management platforms.
• Strong program coordination and stakeholder facilitation experience across business, technology, vendors, and leadership teams.
• Ability to develop:
• Business and functional requirements
• Process standards
• Prioritized backlogs
• Training and adoption materials
• Executive‑level status and progress reporting
• Excellent written and verbal communication skills, with the ability to translate complex KM and technology concepts into clear business language.
• Ability to work independently, navigate ambiguity, facilitate decisions, and drive initiatives from strategy through implementation and adoption.
• Experience with change management, stakeholder engagement, and enterprise adoption initiatives.

Preferred Qualifications

• Experience implementing or governing enterprise KM platforms such as Bloomfire, Shelf, ServiceNow Knowledge Management, or similar solutions.
• Experience supporting AI-enabled enterprise search, knowledge retrieval, RAG, or AI-ready enterprise content.
• Familiarity with Microsoft 365, SharePoint, Power Automate, Azure DevOps, and Agile delivery methodologies.
• Experience with content migration, portal redesign, taxonomy restructuring, or enterprise knowledge transformation.
• Experience establishing and managing knowledge champions, curators, content owners, or subject‑matter communities.
• Experience working within a large, global, federated organization with distributed content ownership and enterprise governance.
• Experience working with SharePoint operational or development teams and translating business requirements into actionable technical work.