Knowledge Hub Program Manager - Strategy, Taxonomy & AI
Technology Credit Union (Tech CU)
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Job summary
Tech CU in San Jose, CA is seeking a Knowledge Base Program Manager to lead the strategy, governance, and optimization of our enterprise Knowledge Hub. You will design scalable governance, taxonomy, and content workflows, and leverage analytics and AI to identify opportunities and drive continuous improvement, while championing content quality and a unified organizational voice.
You'll own and evolve our enterprise Knowledge Hub, partner across the organization to build a culture of knowledge
Responsibilities
- Own and evolve our enterprise Knowledge Hub
- Design scalable governance, taxonomy, and content workflows
- Leverage analytics and AI to identify opportunities and drive continuous improvement
- Champion content quality and a unified organizational voice
- Partner across the organization to build a culture of knowledge sharing and collaboration
Job description
Tech CU in San Jose, CA is seeking a Knowledge Base Program Manager to lead the strategy, governance, and optimization of our enterprise Knowledge Hub. You will design scalable governance, taxonomy, and content workflows, and leverage analytics and AI to identify opportunities and drive continuous improvement, while championing content quality and a unified organizational voice.
You'll own and evolve our enterprise Knowledge Hub, partner across the organization to build a culture of knowledge
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