International Remote Kizigua Interpreter

Language Services Associates, Inc.; United States; Remote; USD 27,552 - 41,328; Full time

Job summary

A language services provider is looking for a telephonic interpreter proficient in English and Kizigua. You will facilitate communication for diverse settings, ensuring confidentiality and excellent customer service. Preferred candidates have 2+ years of interpreting experience and relevant certifications. Join a passionate team dedicated to helping the Limited English Proficient community thrive.

Qualifications

• Full fluency in both English and Kizigua required.
• 2+ years of professional interpreting experience preferred.
• Access to a quiet and secure interpreting space.

Responsibilities

• Provide effective telephonic remote interpreting.
• Answer inbound calls in a timely manner.
• Complete training(s) and ongoing Quality Assurance monitoring.

Skills

Fluency in English and Kizigua

Customer service skills

Technology proficiency

Education

40+ hour medical interpreting training

Industry specific certifications/trainings (CMI, CCHI)

Tools

Microsoft Word

Web-based platforms

Job description

Overview

As a telephonic interpreter for Kizigua in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
• Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience

• Full fluency in both English and Kizigua
• US or International Based
• Technology proficient (web-based platforms, email, Microsoft Word)
• Landline phone access for sound quality
• An interpreting space that is quiet, secure, and free from outside noises
• 2+ years of professional interpreting experience preferred
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
• Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.