Kitting and Distribution Associate - Portland, OR

Xerox; Portland (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

Xerox is seeking a Kitting and Distribution Associate to support on-site mailroom and production operations in Portland, OR. You will handle printing, mailing, and document processing tasks while maintaining accurate records and ensuring smooth workflow.

The role requires strong organization, the ability to multi-task in a fast-paced environment, and reliable use of MS Office. Training on Xerox systems will be provided, and the position is based on-site with growth opportunities within the

Qualifications

• High school diploma or equivalent required.
• 1+ year of experience in customer service or operations preferred.
• Training on Xerox systems and equipment will be provided.

Responsibilities

• Operate office and production equipment (printers, scanners, inserters, fax machines) and ensure optimal performance.
• Perform mail handling duties including sorting, scanning, distribution, and package tracking.
• Support document preparation, printing, and finishing ( stapling, binding, laminating ).
• Maintain accurate logs and documentation for billing, meter reads, and production jobs.
• Ensure compliance with SLAs and promptly escalated issues.
• Monitor supply inventory and perform replenishment as needed.
• Deliver excellent customer service and act as a daily client contact.
• Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.

Skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Independent problem-solving

Physical stamina

Education

High School Diploma or equivalent

1+ year experience in customer service or operations

Tools

Microsoft Office

Job description

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.
Purpose:
The Kitting and Distribution Associate plays a critical role in executing on-site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.
Primary Responsibilities:

• Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.
• Perform mail handling duties including sorting, scanning, distribution, and package tracking.
• Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).
• Maintain accurate logs and documentation for billing, meter reads, and production jobs.
• Ensure compliance with Service Level Agreements (SLAs) and promptly escalated issues.
• Monitor supply inventory and perform replenishment as needed.
• Deliver excellent customer service and act as a key daily contact for client interactions.
• Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.

Skills and Qualifications:

• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities in a fast-paced environment.
• Functional knowledge of Microsoft Office (Word, Excel, Outlook).
• High attention to detail and organization.
• Ability to work independently and problem-solve operational issues.
• Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).

Education and Experience:

• High School Diploma or equivalent required.
• 1+ year of experience in customer service or operations support preferred.
• Training on Xerox systems and equipment will be provided.