Print Production Operator - Oshkosh, WI

Xerox; Green Bay (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Xerox is hiring a Print Production Operator in Green Bay, Wisconsin. This role is crucial for executing customer solutions in mailroom services and document operations. Candidates will manage equipment, perform administrative tasks, and ensure client satisfaction.

Applicants should possess strong communication skills, attention to detail, and familiarity with Microsoft Office. A High School Diploma is required with preference for candidates with customer service or operations experience.

Qualifications

• Strong interpersonal and communication skills are essential for daily client interactions.
• Must be able to multitask and prioritize in a fast-paced work environment.
• Functional knowledge of Microsoft Office tools (Word, Excel, Outlook) required.

Responsibilities

• Operate office and production equipment ensuring optimal performance.
• Perform mail handling duties including sorting and distribution.
• Deliver excellent customer service as the main point of contact.

Skills

Strong interpersonal and communication skills

Ability to multitask and manage priorities

Functional knowledge of Microsoft Office

High attention to detail

Problem-solving skills

Comfortable with light physical tasks

Education

High School Diploma or equivalent

1+ year of experience in customer service or operations support

Job description

About Xerox Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client‑centric and digitally‑driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Overview

The Print Production Operator plays a critical role in executing on‑site customer solutions, including mailroom services, print and document operations, and administrative support tasks, ensuring service excellence and customer satisfaction.

Primary Responsibilities

• Operate office and production equipment (e.g., printers, scanners, inserters, fax machines) and ensure optimal performance.
• Perform mail handling duties including sorting, scanning, distribution, and package tracking.
• Support document preparation, printing, and finishing (e.g., stapling, binding, laminating).
• Maintain accurate logs and documentation for billing, meter reads, and production jobs.
• Ensure compliance with Service Level Agreements (SLAs) and promptly escalate issues.
• Monitor supply inventory and perform replenishment as needed.
• Deliver excellent customer service and act as a key daily contact for client interactions.
• Use Microsoft Office tools and internal systems to complete administrative and reporting tasks.

Skills and Qualifications

• Strong interpersonal and communication skills.
• Ability to multitask and manage priorities in a fast‑paced environment.
• Functional knowledge of Microsoft Office (Word, Excel, Outlook).
• High attention to detail and organization.
• Ability to work independently and problem‑solve operational issues.
• Comfortable with light physical tasks (e.g., lifting up to 50 lbs, standing for extended periods).

Education and Experience

• High School Diploma or equivalent required.
• 1+ year of experience in customer service or operations support preferred.
• Training on Xerox systems and equipment will be provided.