Kitchen Shift Supervisor - High-Volume Restaurant

Legal Sea Foods; Dedham (MA); On-site; USD 29,000 - 33,000; Full time

Job summary

Legal Sea Foods in Dedham, MA is seeking an energetic HOH Shift Supervisor to oversee high-volume restaurant operations in the absence of a senior HOH manager. You will supervise hourly staff, ensure adherence to food safety, sanitation, and guest service standards, and support opening and closing duties.

The role requires 18+ and six months with the company, ServSafe/MA allergen training, and the ability to manage staffing, coaching, and guest concerns while upholding company policies.

Qualifications

• High School diploma or equivalent required.
• Minimum 6 months employed with the Company (or HR approval) with satisfactory performance.
• Background check required.
• Must have ServSafe Food, ServSafe Alcohol/TIPS, Crowd Control, MA Allergen Training, & Prevention Training certifications.

Responsibilities

• Lead HOH shift and Department team to ensure smooth operations.
• Ensure staffing per schedule; manage clock-in/out and delegation of tasks.
• Participate in hiring, interviews, references, and onboarding.
• Address staff relations issues and escalate to management appropriately.
• Provide support to hourly staff on POS and kitchen display systems.
• Deliver excellent customer service and resolve guest concerns on shift.

Skills

Under pressure

Guest service

Sanitation knowledge

Menu knowledge

POS systems

Interpersonal skills

Judgment

Education

High School diploma

ServSafe Food

ServSafe Alcohol

TIPS

Crowd Control

MA Allergen Training

Discrimination, Harassment & Retaliation Training

Prevention Training

ChokeSave

Job description

Legal Sea Foods in Dedham, MA is seeking an energetic HOH Shift Supervisor to oversee high-volume restaurant operations in the absence of a senior HOH manager. You will supervise hourly staff, ensure adherence to food safety, sanitation, and guest service standards, and support opening and closing duties.

The role requires 18+ and six months with the company, ServSafe/MA allergen training, and the ability to manage staffing, coaching, and guest concerns while upholding company policies.