Kitchen Shift Leader

Workstream; Winston-Salem (NC); On-site; USD 35,000 - 41,000; Full time

Benefits offered by this job

Monthly bonus potential

Overtime hours available

Insurance contributions

PTO

Childcare reimbursements

Annual raises

Free college opportunities

College and trade school scholarships

Leadership development

Retirement contribution after 2 years

Strong culture and work environment

Referral bonuses

Food discounts and free meals

Job summary

Chick-fil-A Winston-Salem is hiring a Restaurant Leader to oversee daily operations and staff. The role requires a minimum of 2 years of restaurant leadership experience, with ServSafe certification preferred.

You will open and close, manage a 15-20 person team, and ensure adherence to food safety standards while delivering exceptional guest service. This full-time position offers a strong culture, growth opportunities, and comprehensive benefits, including monthly bonuses, overtime, PTO, and

Qualifications

• Minimum of 2 years previous Restaurant Leadership experience is required.
• ServSafe Certification is preferred.

Responsibilities

• Open and close the restaurant (paid training will accomplish this).
• Lead a team of 15-20 people simultaneously.
• Adhere to Chick-fil-A and NC DHEC Food Safety standards.
• Exhibit exceptional customer service/hospitality characteristics.
• Be servant-hearted and humble, coachable and willing to learn.
• Lead and assist in operations to meet labor cost, food cost and service metric goals.

Skills

Leadership

Customer Service

Team Management

Education

ServSafe Certification

Job description

Job description

Pay: Start at $18-$19.50/hour ($34,560-$40,560+ annually) wage depends on availability and applicable experience; bonus and overtime wage potential every month into addition to regular hourly pay!

Benefits:

• monthly bonus potential
• overtime hours available
• insurance contributions
• PTO
• childcare reimbursements ($500/month)
• annual raises
• free college opportunities
• college and trade school scholarships
• continuous leadership development
• retirement contribution (eligible after 2 years of employment)
• phenomenal culture and work environment
• referral bonuses for bringing new team members to our team
• discounts on food when off-the-clock; free food when on-the-clock (subject to fluctuate as food cost goals are successfully met)

Basic Requirements:

Minimum of 2 years previous Restaurant Leadership experience is required. ServSafe Certification is preferred.

• Be able to open and close the restaurant (paid training will accomplish this)
• Work at least 30 hours a week (we are happy to work with school schedules)
• Must be able to work a flexible schedule including opening, closing, weekends and holidays
• Lead a team of 15-20 people simultaneously
• Adhere to Chick-fil-A and NC DHEC Food Safety standards
• Exhibit exceptional customer service/hospitality characteristics
• Be servant-hearted and humble, must be coachable and willing to learn
• Lead and assist in operations in such a way to effectively meet established labor cost, food cost and customer service metric goals
• Believe in a total team mentality with expectations to spend time performing FOH and BOH functions and other duties assigned by the Owner/Operator, Directors, and other leaders including cooking, cleaning, food preparation and serving guests
• Coach team members to maintain consistency in food and service to increase sales and continuously improve hospitality
• Work in conjunction with all management to enforce compliance with all employment policies in areas of responsibility
• Review and monitor financial and operating performance of the restaurant; develop and implement action plans to correct inadequate performance
• NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

Job Type: Full-time

Salary: $18.00 - $19.50 per hour

Experience level:

• 2 years

Restaurant type:

• Quick service & fast food restaurant

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.