Kitchen Shift Leader

Chick-fil-A; Spring Branch (TX); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Sundays off

Online college tuition

CFA scholarships

Health insurance

401(k) matching

Paid time off

Professional growth

Meal credit

Job summary

Chick-fil-A Singing Hills in Spring Branch, TX is seeking a Kitchen Shift Leader to guide daily kitchen operations and coach team members in a fast-paced restaurant environment. You will help ensure food safety, maintain quality, and support production planning to meet guest demand.

The role emphasizes leadership, teamwork, and delivering high standards of service in a community-focused Chick-fil-A location.

Qualifications

• Must be 18 years or older with leadership experience.
• Full-time availability.

Responsibilities

• Lead daily kitchen operations, assign positions, coordinate breaks, and execute opening and closing routines.
• Uphold Chick-fil-A standards for food preparation, cooking, holding times, sanitation, and contamination prevention.
• Anticipate demand and coordinate production to keep orders moving while ensuring freshness and quality.
• Set clear expectations, recognize strong performance, and address gaps with clarity and care.

Skills

Leadership experience

Team development

Coaching

Communication

Job description

Must be 18 years of age or older, have previous experience leading people and delivering results, and have full-time availability.

Kitchen Shift Leader – Lead now. Grow intentionally. Do meaningful work.

At Chick-fil-A Singing Hills, we pursue excellence to go above and beyond for our guests and team. Behind every great guest experience is a kitchen team preparing safe, fresh, high-quality food with care and consistency.

We serve hundreds of guests during peak hours and are looking for experienced, direct-hire Kitchen Shift Leaders who can lead people, coordinate production, and maintain high standards in a fast-paced environment. If you take pride in developing others and running an organized, efficient kitchen, we want to meet you.

The Singing Hills Promise: Compensation & Benefits

We are committed to laying foundations that serve you long after your time with us is done. We offer a competitive, customized benefits package:

• Competitive Pay: Starting at $19 to $20 per hour with a written 90-day compensation and development review.
• Sundays Off: Closed every Sunday for a dedicated day of rest.
• Free Online College (Zero Debt): Tuition and books are 100% covered by your Operator for flexible, online programs at the University of the Cumberlands (180+ fields).
• CFA Scholarships: Earn up to $1,500 twice per year, with up to a $35,000 lifetime total.
• Health & Future: Health, Life, Dental, and Vision insurance plans, plus 401(k) matching.
• Paid Time Off (PTO): Earned time off to support a balanced career.
• Professional Growth: Regular one-on-one coaching, a 30/60/90-day onboarding plan, uniform allowance, and paid ServSafe Manager certification.
• Known & Valued: An intentional culture of care where leadership listens, communicates openly, and celebrates your personal growth and milestones.
• High-Energy Perks: A generous meal credit, team contests, and seasonal team outings.

What You Will Own (Leadership Responsibilities)

• Kitchen Shift Operations: Lead daily kitchen operations, assign positions, coordinate breaks, and execute opening and closing routines while keeping the team prepared for changing demand.
• Food Safety & Quality: Uphold Chick-fil-A standards for food preparation, cooking, holding times, temperatures, sanitation, and prevention of cross-contamination. Address concerns immediately.
• Production & Speed: Anticipate demand and coordinate food production to keep orders moving while protecting freshness, quality, and accuracy.
• Real-Time Coaching: Set clear expectations, recognize strong performance, and address gaps with clarity and care—even when you are not scheduled as a trainer.
• Team Development: Help Team Members build confidence and proficiency across kitchen positions. Support accurate completion of training passports and performance ratings based on demonstrated skills.
• Communication & Teamwork: Stay connected with hospitality leaders to communicate product availability, wait times, and changing needs during each shift.
• Inventory & Waste Control: Monitor product levels, follow rotation and labeling procedures, and reduce avoidable waste through thoughtful preparation and portion control.
• Cleanliness & Equipment Care: Maintain a clean, organized kitchen, reinforce uniform and appearance standards, and promptly report equipment or maintenance concerns.

The Ideal Leadership Candidate

• Proven Leadership: One to two years of formal experience supervising, training, or directing teams, such as a Shift Lead, Kitchen Lead, or Assistant Manager.
• High-Volume Background: Experience in a fast-paced kitchen, quick-service restaurant, food production operation, or similar environment.
• Food Safety Mindset: Understands that safe food handling, consistent procedures, and a clean workspace are essential to every shift.
• Calm Under Pressure: Prioritizes effectively, communicates clearly, and helps the team stay focused and positive during peak-volume periods.
• Hands-On Leadership: Willing to work alongside the team, learn every kitchen position, and step in where support is needed.
• Attention to Detail: Notices quality concerns, production gaps, and opportunities to improve before they affect the guest experience.
• Physical Stamina: Ability to work on your feet for several hours, lift up to 40 pounds, and work in a kitchen environment around heat and commercial cooking equipment.
• Dependability & Integrity: Reliable transportation, consistent attendance, ownership of results, and a clear desire to develop people.

Our Hiring Process: Fast & Intentional

We respect your time and work toward a 5-day target hiring cycle:

1. Day 0–1: Application received and reviewed.
2. Day 1–3: One structured in-person interview and an interactive restaurant tour.
3. Day 3–4: Final conversation with the Owner-Operator or senior leadership team.
4. Day 4–5: Final decision and formal offer with a written 30/60/90-day roadmap.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.