Kitchen Shift Lead

Chick-fil-A; Keizer (OR); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Healthcare benefits

Meal benefits

Scholarship opportunities

Job summary

Chick-fil-A Keizer is seeking a Kitchen Shift Lead to oversee daily operations and lead a team in a fast-paced environment. This supervisor role offers pathways for growth within the franchise, with a focus on developing leadership talent and delivering Exceptional customer service.

The ideal candidate brings at least 1 year of restaurant leadership experience, strong communication skills, and a commitment to Chick-fil-A’s Core 4 service standards.

Qualifications

• At least 1 year of restaurant leadership experience required.
• Full-time position with Mon-Sat schedule (5:30am–midnight).
• Must be at least 18 years old.
• Bilingual in English and Spanish highly preferred.
• Excellent verbal and written communication skills.
• Ability to work well in a fast-paced environment.
• Desire to serve others and lead by example.

Responsibilities

• Lead the shift and motivate the team using effective communication and positivity.
• Ensure Team Members uphold Chick-fil-A Core 4 service standards.
• Identify and develop future leaders within the organization.
• Coach and train Team Leads and other aspiring leaders.
• Maintain a focused, fun, and caring work environment; provide feedback on performance.
• Enforce policies and attire, punctuality, and training standards.

Skills

Team leadership

Communication

Coaching

Mentoring

Bilingual (English/Spanish)

Job description

We are looking for enthusiastic Kitchen Shift Lead (Supervisor) candidates to join our team at Chick-fil-A Keizer. This is a great opportunity to join a well-established and highly successful organization and to showcase your leadership skills. This role allows you to work directly with a Local Franchise Owner in an organization that focuses on development opportunities and promotion from within.

Responsibilities:

Leadership

• Lead the shift and motivate the team to achieve goals by using effective communication and positivity
• Ensure Team Members are attentive and caring utilizing the Core 4 service model
• Help to identify and actively develop future Leaders within the organization
• Support the training and development of Team Leads, Training & Support Leads, and others that aspire to Lead.
• Maintain a focused, fun, and caring work environment
• Provide coaching and feedback to Team Members regarding their performance
• Record any handbook violations
• Exemplify and enforce all policies set forth by the Operator including but not limited to:(a) appearance standards, (b) punctuality and attendance standards, (c) Pathway training standardsand (d) exhibiting restaurant vision and values.
• Demonstrate the ability to openly receive feedback and direction from Senior Leadership without becoming defensive
• Actively participate in team leadership meetings

Operations

• Ensure that all shifts are set up prior to the shift by reviewing the position assignment and break plans
• Ensure that the next shift is set up to succeed
• Utilize H.E.A.R.D model to ensure negative guest experience recovery
• Ensure restaurant is a refreshingly clean and safe environment
• Certify Team Members on specified tasks once they demonstrate their capability
• Take initiative to identify and resolve issues within the restaurant
• Finds coverage for shifts when call outs occur
• Send out accurate shift notes using the appropriate channel
• Identify and react properly to danger zones in operations

How you can grow:

• Join a restaurant and team with plenty of leadership
• opportunities
• Path for growth includes opportunity to move up to Assistant Director and Director level with corresponding increase in compensation
• Starting wages range from $20.25 per hour

What's in it for you:

• Work in a positive environment where you’ll feel like you’re part of a family
• Be a part of a winning Leadership team
• Intentional leadership development opportunities to help you reach your goals
• Sundays off
• Cross training
• Competitive Wages (starting at $20.25 per hour)
• Subsidized Healthcare
• Generous Meal benefit
• Scholarship opportunities

Requirements:

• At least 1 year of restaurant experience in a leadership position required
• This is a Full-time position and full schedule availability is required (Mon-Sat; 5:30am-midnight; Holidays)
• Must be at least 18 years old
• Bilingual in English and Spanish highly preferred
• You must be hard-working, team-oriented, friendly, honest and have a desire to serve others
• Must be at least 18 years old
• Excellent verbal and written communication skills
• Ability to work well in a stressful and fast-paced environment
• Mentality of a leader with a willingness to learn and grow
• Fun, outgoing, energetic personality
• Ability and eagerness to mentor younger workers and to have a positive impact on their professional development

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.