Kitchen Operations Lead & Team Coach

PopStroke Entertainment Group; Myrtle Beach (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

PopStroke Entertainment Group is seeking an Assistant Kitchen Manager to lead the kitchen team under the Kitchen Manager, ensuring quality food and smooth operations. This role emphasizes ownership, coaching, and hands-on leadership in a fast-paced environment.

You will train staff, optimize station setup, manage labor, and uphold safety standards while contributing to a guest-focused dining experience. The role requires reliability for events and day-to-day kitchen coverage.

Qualifications

• Minimum of 5 years of experience in varied kitchen positions including food preparation, line cook, fry cook, and expediter with a minimum of 1 year in a management/supervisor role
• Excellent leadership skills
• High familiarity with kitchen equipment, processes, and health and safety guidelines
• Able to delegate tasks effectively and assist when needed
• Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards
• Ability to work well in a fast-paced setting and handle the pressures of simultaneously coordinating a wide range of activities
• Must possess good communication skills for dealing with diverse staff
• Active Serve Safe Manager certificate
• A commitment to achieving company objectives in sales, service, quality, the appearance of facility, sanitation, and cleanliness
• Pleasant, polite manner and a neat and clean appearance
• Must be able to reach, bend, stoop and frequently lift up to 50 pounds
• Be able to work in a standing position for long periods of time

Responsibilities

• Ensure a high standard of service efficiency, sanitation, and training and safety practices
• Ensure compliance with and adhere to operational standards, company policies, federal/state/local laws, and ordinances
• Ability to perform all responsibilities of each position in the kitchen
• Set up stations and cook menu items in cooperation with the kitchen team
• Responsible for appropriate ticket times, quality and consistency of products, and waste prevention; ensure the highest quality product reaches our guests and meets specifications
• Ensure proper plate presentation and adherence to product specifications and recipe guidelines
• Assist with coordinating and production of events and functions
• Ensure that the kitchen is properly cleaned on a regular schedule, food is stored or disposed of properly; is responsible for maintaining appropriate cleaning schedules for kitchen floors, mats, walls, hoods, other equipment, and food storage areas
• Assist with ordering procedures to maintain appropriate par levels of all kitchen products & supplies. Assist with inventories and receiving
• Ensure accurate completion of culinary schedules in accordance with forecasted business volume
• Assist Kitchen Manager with labor control and assigning duties to team members
• Accountable for the development, coaching, discipline, and mentoring of team members. Assist in training new team members
• Maintain a high level of knowledge regarding the company’s products and happenings
• Investigate and resolve complaints concerning food quality
• Understand and utilize all safety and sanitation practices; immediately rectify and/or report any unsafe working conditions, accidents, operational needs, and equipment or aspects of the kitchen in need of repair
• Ensure that proper security procedures are in place to protect employees, guests, and company assets. Ensure a safe working environment to reduce the risk of injury and accidents
• Adhere to all company policies and procedures as established in the Employee Handbook
• Perform other duties and tasks as assigned or determined by the General Manager and moves with a sense of urgency

Skills

Leadership

Kitchen management

Food safety

Communication

Delegation

Team motivation

Speed & pace

Serve Safe certificate

Job description

PopStroke Entertainment Group is seeking an Assistant Kitchen Manager to lead the kitchen team under the Kitchen Manager, ensuring quality food and smooth operations. This role emphasizes ownership, coaching, and hands-on leadership in a fast-paced environment.

You will train staff, optimize station setup, manage labor, and uphold safety standards while contributing to a guest-focused dining experience. The role requires reliability for events and day-to-day kitchen coverage.