Kitchen Manager - Lead, Train & Elevate Service

Whistling Kettle; City of Schenectady (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Job summary

The Whistling Kettle is seeking a Kitchen Manager to support owners and the general manager in daily restaurant operations. You will supervise the hourly kitchen team, including line cooks, prep cooks, and dishwashers, ensuring top quality guest experiences through food, beverage, service, and safety standards.

The role emphasizes hands-on leadership, training, schedule construction, and close collaboration with owners to drive growth in sales and customer satisfaction.

Qualifications

• Ability to read and understand POS screens, e-mail, spreadsheets and basic office functions.
• Handle stress associated with responding to/solving problems.
• Exercise of discretion and independent judgment, as well as a creative approach to formulating responses.
• Accurately complete paperwork and reports.

Responsibilities

• Provides on-going coaching and appropriate progressive discipline to all Team Members in kitchen managing appropriate documentation and ensure each Team Member has clarity around their current level of performance
• Supervises day-to-day operations to ensure all standards of Whistling Kettle quality and service are achieved during each shift.
• Provides orientation and training according to all Whistling Kettle training systems, standards and manuals for new hires
• Constructs the weekly work schedule to meet the demands of the business.
• Supervises Team Members to ensure that all cleaning, maintenance, housekeeping and side work duties are accomplished in line with operations standards.
• Proactively communicates to owners and other members of the management team to share and convey information regarding the restaurant. Ensures there are no surprises.
• Maintains familiarity with all national, state, and local safety, health, and sanitation standards and ensures all Team Members are following guidelines appropriately.
• Correctly performs all duties necessary to open and close the kitchen
• Performs effectively in all positions (line, prep, expo, etc) in a hands on role

Skills

Organization

POS literacy

Relationship building

Diplomacy

Stress management

Discretion

Paperwork handling

Job description

The Whistling Kettle is seeking a Kitchen Manager to support owners and the general manager in daily restaurant operations. You will supervise the hourly kitchen team, including line cooks, prep cooks, and dishwashers, ensuring top quality guest experiences through food, beverage, service, and safety standards.

The role emphasizes hands-on leadership, training, schedule construction, and close collaboration with owners to drive growth in sales and customer satisfaction.