Kitchen Manager: Lead & Elevate Back‑of‑House Excellence

Whistling Kettle; City of Troy (NY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

401(k)

Paid time off

401(k) matching

Dental insurance

Employee discounts

Health insurance

Job summary

Whistling Kettle is seeking a Kitchen Manager to assist owners and the general manager with daily restaurant operations. You will supervise the hourly kitchen team including line cooks, prep cooks, and dishwashers, while upholding guest experience, food quality, and sanitation standards.

The role focuses on coaching, scheduling, and hands-on leadership across back-of-house operations to drive sales, profit, and market share while delivering WOW service.

Qualifications

• Experience managing or co-managing a restaurant/kitchen with scheduling and reporting.
• Ability to hire, train and discipline team members per SOPs.
• Strong organizational skills to optimize daily kitchen operations.
• Familiarity with POS systems and basic office tasks.
• Proven professionalism and calm handling of high-demand periods.

Responsibilities

• Coach and document performance, ensuring clarity of roles.
• Oversee daily kitchen operations to meet quality and service standards.
• Provide orientation and training per Whistling Kettle systems.
• Create weekly schedules to match business needs.
• Supervise cleaning and maintenance per standards.
• Communicate with owners/managers to share information and avoid surprises.
• Maintain safety, health, and sanitation guidelines compliance.
• Open/close kitchen procedures and manage hands-on duties.
• Fill in across line, prep, expo when needed.

Skills

Organization & planning

Time management

Staff supervision

POS literacy

Customer service

Job description

Whistling Kettle is seeking a Kitchen Manager to assist owners and the general manager with daily restaurant operations. You will supervise the hourly kitchen team including line cooks, prep cooks, and dishwashers, while upholding guest experience, food quality, and sanitation standards.

The role focuses on coaching, scheduling, and hands-on leadership across back-of-house operations to drive sales, profit, and market share while delivering WOW service.