Kitchen Lead

Giant Eagle; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a GetGo Kitchen Lead to enhance customer experiences and drive team performance in a fast-paced kitchen environment. This role involves coaching and supervising a dedicated team, ensuring safety and quality in food service, and fostering a culture of warmth and inclusivity. With a focus on meeting aggressive sales goals and maintaining high standards, you will play a key role in the store's success. If you are passionate about food service and leadership, this is the perfect opportunity to advance your career.

Qualifications

• 1-3 years of experience in a supervisory role and food service.
• Food safety certification preferred.

Responsibilities

• Maintain safety and exceed customer expectations in food service.
• Provide training and leadership to Team Members.
• Monitor quality control and manage sales goals.

Skills

Supervisory Skills

Customer Service

Food Safety Knowledge

Education

High School Diploma or Equivalent

Job description

Job Summary

As a GetGo Kitchen Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate, and pleasant food service. You will also provide guidance and coaching to Team Members, ensuring the store runs like clockwork. In this role, you will be on the fast track to store leadership — coaching, supervising and leading the kitchen team in addition to, and often on behalf of, the Store Leader.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Experience in supervisory role and food service
• Education Desired: High school diploma or equivalent
• Certification or Licensing Preferred: Food Safety
• Lifting Requirement: Up to 50 pounds

Job Responsibilities

• Maintain safety as the top priority in all aspects of our work, for our Team Members, customers, and products.
• Exceed customer and Team Member needs and expectations by providing safe, efficient, accurate, and pleasant food service, and guidance and coaching to Team Members, and exemplary service to vendors and stakeholders.
• Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all Team Members and customers.
• Assist management in setting and reaching aggressive sales and profit goals by encouraging sampling and suggesting as much as possible, while also managing shrink.
• Monitor quality control in kitchen area and when ordering food and supplies.
• Maintain maximum flexibility in scheduling by confirming that all Team Members are cross-trained on all positions.
• Focus on flexibility, being ready to lead the team in the Kitchen at one moment, and then step in as a GoGetter at the next.
• Make sure your restrooms are always exceptionally clean and well-stocked.
• Proactively monitor competitor fuel pricing and work with appropriate business partners to remain competitive.
• Rapidly correct any equipment issues.
• Ensure all Team Members have access to the right training and resources.
• Provide training and leadership to hourly Team Members in the store, and when assigned, to peer Leads as well.
• Supervise product merchandising and integrity by ensuring that all equipment consistently passes safety audits and that the appropriate Team Members on the schedule are certified in food safety.
• Set and promote sales and performance goals for your team and provide them with the tools to reach those goals.
• Identify strengths and opportunities on your team and think strategically when making moves and scheduling.
• Nurture an environment of inclusion and diversity, keeping in mind that each Team Member has a voice.

Starting Rate of Pay

$17.50