Kitchen Director: Lead Operations & Service Excellence

Workstream; Menomonee Falls (WI); On-site; USD 65,000 - 85,000; Full time

Job summary

Chick-fil-A Menomonee Falls is seeking a Kitchen Director to lead our restaurant team with passion and integrity in a fast-paced environment. You will drive service quality, food safety, and guest satisfaction while mentoring a high-powered staff on our winning hearts everyday strategy.

As a member of the leadership team, you will open/close the restaurant, coach team members, monitor financial goals, and partner with the Owner/Operator to sustain operational excellence and a positive work

Responsibilities

• Lead and model the restaurant's mission and vision.
• Train and support team on service and revenue goals.
• Oversee front and back of house operations and audits.
• Maintain a positive work culture and staff development.
• Open and close the restaurant and manage safety procedures.
• Guide staff using the HEARD model to resolve issues.
• Align with Owner/Operator on financial and operational goals.

Job description

Chick-fil-A Menomonee Falls is seeking a Kitchen Director to lead our restaurant team with passion and integrity in a fast-paced environment. You will drive service quality, food safety, and guest satisfaction while mentoring a high-powered staff on our winning hearts everyday strategy.

As a member of the leadership team, you will open/close the restaurant, coach team members, monitor financial goals, and partner with the Owner/Operator to sustain operational excellence and a positive work