Kitchen Director: Lead BOH Excellence & Growth

Chick-fil-A; Pittsburgh (Allegheny County); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive Director-level comp

Paid time off

Healthcare access

401k match

Tuition reimbursement

Sundays off

Leadership development

Direct access to the Operator

Job summary

Chick-fil-A Robinson seeks an experienced Kitchen Director to lead Back of House operations, uphold food safety standards, and develop a high-performing kitchen team. This senior role requires hands-on leadership on the floor and the ability to build sustainable systems that drive quality and guest satisfaction.

The Director will oversee training, operations, and financial stewardship, working with the Operator to maintain exceptional standards in a fast-paced environment.

Qualifications

• Previous restaurant leadership or kitchen management experience required.
• High-volume restaurant experience preferred.
• ServSafe Food Manager certification required or must be obtained within the designated timeframe.

Responsibilities

• Own kitchen operations and day-to-day execution across Back of House.
• Coach leaders across opening and closing shifts in real time.
• Ensure consistent execution of Chick-fil-A recipes, procedures, and quality standards.
• Drive speed, accuracy, productivity, and overall kitchen performance.
• Identify bottlenecks and implement systems, processes, and training to improve results.
• Lead preparation for new products, promotions, and catering needs.

Skills

Leadership

Team Development

Operations

Food Safety

Communication

Bilingual

ServSafe

Job description

Chick-fil-A Robinson seeks an experienced Kitchen Director to lead Back of House operations, uphold food safety standards, and develop a high-performing kitchen team. This senior role requires hands-on leadership on the floor and the ability to build sustainable systems that drive quality and guest satisfaction.

The Director will oversee training, operations, and financial stewardship, working with the Operator to maintain exceptional standards in a fast-paced environment.