Kitchen & Bath Admin & Order Specialist (Growth)

Holmes Lumber; Medford Township (NJ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

Short and Long-Term Disability

Company-paid life insurance and AD&D

Supplemental life insurance

401(k) company match

Vacation time and paid holidays

Vendor incentives

Room for growth

Military encouraged to apply

Job summary

Carter Lumber is seeking an Administrative Assistant to support the Kitchen & Bath department, handling quotes and orders, updating schedules, and assisting sales staff.

The role requires excellent phone manners, strong organizational skills, and proficiency with Microsoft Office. You will work closely with plant personnel to ensure timely order completion and exceptional customer service.

Qualifications

• Provide administrative support to the Kitchen & Bath department by managing order processing, coordinating vendor communications, maintaining project documentation, and ensuring timely follow-up on customer inquiries
• Excellent telephone and customer service skills
• Strong organizational and planning skills
• Ability to multi-task; strong time management skills
• Strong attention to detail
• Exceptional written and verbal communication skills
• Knowledge of Microsoft Office including Outlook, Word, and Excel
• Previous customer service experience

Responsibilities

• Assists in creatingand acknowledging orders in management system
• Ensures the paperwork process is running smoothly
• Assists customers by providing information on products, stock, and lead times
• Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of
• Performs clerical duties such as data entry, filing, copying, and faxing
• Working with builders scheduling service work
• Using builders online scheduling programs, placing online orders with vendors
• Maintaining spreadsheets and checking vendor accounts for accuracy
• Contacting vendors with pricing issues, or other discrepancies
• Creating and placing warranty orders; maintaining order files

Job description

Carter Lumber is seeking an Administrative Assistant to support the Kitchen & Bath department, handling quotes and orders, updating schedules, and assisting sales staff.

The role requires excellent phone manners, strong organizational skills, and proficiency with Microsoft Office. You will work closely with plant personnel to ensure timely order completion and exceptional customer service.