Kitchen & Bath Admin Coordinator — Growth Path

Carter Lumber; Cherry Hill Township (NJ); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short and long-term disability

Company-paid life insurance and AD&D

401(k) with company match

Vacation time and paid holidays

Room for growth

Job summary

Carter Lumber is seeking an Administrative Assistant to provide comprehensive support to the Kitchen & Bath department. The role involves order processing, coordinating vendor communications, preparing documentation, and ensuring timely follow-up with customers.

Excellent telephone manners, strong organizational skills, and proficiency in Microsoft Office are essential. Prior customer service experience will help deliver outstanding service to builders and homeowners alike.

Qualifications

• Provide administrative support to the Kitchen & Bath department by managing order processing, coordinating vendor communications, maintaining project documentation, and ensuring timely follow-up on customer inquiries
• Excellent telephone and customer service skills
• Strong organizational and planning skills
• Ability to multi-task; strong time management skills
• Strong attention to detail
• Exceptional written and verbal communication skills
• Previous customer service experience

Responsibilities

• Assists in creating and acknowledging orders in management system
• Ensures the paperwork process is running smoothly
• Assists customers by providing information on products, stock, and lead times
• Resolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care of
• Performs clerical duties such as data entry, filing, copying, and faxing
• Working with builders scheduling service work
• Using builders online scheduling programs, placing online orders with vendors
• Maintaining spreadsheets and checking vendor accounts for accuracy
• Contacting vendors with pricing issues, or other discrepancies
• Creating and placing warranty orders; maintaining order files

Skills

Customer service

Telephone skills

Organizational skills

Time management

Attention to detail

Communication skills

Customer service experience

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Carter Lumber is seeking an Administrative Assistant to provide comprehensive support to the Kitchen & Bath department. The role involves order processing, coordinating vendor communications, preparing documentation, and ensuring timely follow-up with customers.

Excellent telephone manners, strong organizational skills, and proficiency in Microsoft Office are essential. Prior customer service experience will help deliver outstanding service to builders and homeowners alike.