Kitchen and Bath Dealer

Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd; Boston (MA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Monthly car allowance

Commissions (monthly/quarterly/annual)

Group insurance

401(K) with employer matching

Employee stock purchase plan

Job summary

Richelieu Hardware Ltd is seeking a Kitchen & Bath Dealer Sales Representative to expand our dealer network and drive revenue in the assigned territory. You will identify major account opportunities, engage in in-person and virtual meetings, and cultivate new and existing relationships with customers to grow market share.

The role requires staying informed about Richelieu’s diverse product offerings and delivering exceptional service while managing CRM data and reporting.

Qualifications

• Outside sales experience in the Kitchen & Bath dealer segment.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Analytical planning and monitoring skills.

Responsibilities

• Identify key major account opportunities within the Kitchen & Bath Dealer segment and drive sales growth.
• Schedule and conduct face-to-face and virtual meetings with customers to understand their business and present Richelieu solutions.
• Grow territory through new customer acquisition and development of existing relationships.
• Analyze buying patterns and propose strategies to become a preferred supplier.
• Provide excellent customer service and maintain CRM records and reporting.

Skills

Outside sales

Communication

CRM experience

Time management

Interpersonal skills

Education

Bachelor's degree preferred

Tools

Sales CRM

Microsoft Office

Job description

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high‑end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state‑of‑the‑art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever‑changing industry.

Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high‑end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state‑of‑the‑art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever‑changing industry.

Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity

We are currently seeking a Kitchen & Bath Dealer Sales Representative to take responsibility for growing our Kitchen & Bath Dealer segment.

Candidate must live in the Sales Territory.

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about! More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Key Responsibilities

• Identify key major account opportunities within the Kitchen & Bath Dealer segment, driving substantial sales growth in the region
• Schedule and hold face‑to‑face as well as virtual meetings with new and existing customers, learning about their business and how Richelieu product solutions can enhance their results
• Maintain accountability for the growth of your provided territory, both through new customer acquisition as well as the development of existing relationships
• Identify and analyze past buying patterns of current accounts, and brainstorm ways to become their stronger, more inclusive supplier
• Provide a state‑of‑the‑art customer service experience, positioning yourself as their desired one‑stop‑shop
• Educate yourself on, and continuously stay up to date with, Richelieu’s product offerings as well as ever‑changing market conditions and competitive analysis
• Hold responsibility for system information and reporting in CRM application

What We Are Looking For

• Successful solutions/consultative‑based outside sales experience towards the Kitchen & Bath dealer segment
• Passionate, proactive, coachable, strong work ethic
• Ability to schedule and manage your own time, delivering on the activities that produce results
• Exceptional communication and interpersonal skills
• Developed analytical, planning, organizing, and monitoring skills
• Experience in Customer Relationship Management (CRM) software an asset
• University degree preferred, but not required
• Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
• This position may occasionally involve lifting/pushing/carrying items up to 50 pounds

Compensation And Benefits

• Competitive market‑based salary plus monthly, quarterly, and annual commissions
• Monthly car allowance and covered fuel
• Business expense reimbursement
• Group insurance program (medical, dental, vision, life, disability, etc.)
• Employee Stock Purchase Plan with employer matching
• 401(K) with employer matching
• Company smart phone
• Paid vacation time, sick days, and holidays

We are an equal opportunity employer.