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We are seeking a knowledgeable and client-focused Solution Consultant with expertise in Kinaxis Maestro/RapidResponse to join our team. This role requires a blend of technical acumen, strategic thinking, and strong communication skills to deliver tailored solutions that address our clients' complex supply chain challenges. The ideal candidate will have hands-on experience with Kinaxis and a proven ability to align technology capabilities with business objectives.
Key Responsibilities
- Collaborate with clients to understand business challenges and supply chain requirements.
- Lead discovery sessions to identify pain points and gather detailed specifications.
- Present customized solutions using Kinaxis Maestro/RapidResponse that align with client needs.
- Develop and implement comprehensive supply chain solutions leveraging Kinaxis Maestro/RapidResponse.
- Create detailed proposals, workflows, and use case demonstrations to showcase solution capabilities.
- Work closely with technical teams to ensure the feasibility of proposed solutions.
- Configure and customize Kinaxis Maestro/RapidResponse to meet client requirements.
- Guide best practices for Kinaxis implementation and utilization.
- Serve as the subject matter expert for Kinaxis solutions during sales cycles and project delivery.
- Support sales teams with technical expertise and thought leadership during the pre-sales process.
- Deliver compelling product demonstrations and proof-of-concept scenarios.
- Respond to RFPs, RFIs, and other documentation requests with detailed technical insights.
- Act as the primary point of contact between clients, internal teams, and vendors for solution delivery.
- Maintain clear and regular communication with stakeholders to ensure alignment and transparency.
- Provide post-implementation guidance and training to ensure client success with Kinaxis solutions.
- Collect feedback to refine processes and identify opportunities for future improvements.
Qualifications
- Bachelor’s degree in Supply Chain Management, Business, Computer Science, or a related field (or equivalent experience).
- Hands-on experience with Kinaxis Maestro/RapidResponse, including configuration, implementation, or solution design.
- Strong understanding of supply chain planning, demand management, and S&OP processes.
- Exceptional analytical and problem-solving skills with the ability to translate business needs into technical solutions.
- Excellent communication and presentation skills with a client-focused mindset.
- Proficiency in Microsoft Office Suite, including Excel (pivot tables, formulas, and data analysis), Word, PowerPoint, and Outlook.
Seniority level
Seniority level
Entry level
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Consulting, Information Technology, and SalesIndustries
Technology, Information and Internet
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