Kierland Commons Retail Supervisor — Elevate Service

TravisMathew Company; Scottsdale (AZ); Hybrid; USD 52,000 - 67,000; Full time

Job summary

TravisMathew in Scottsdale, AZ is seeking a Retail Store Supervisor to lead the in-store sales and service experience, driving KPIs and profitability while upholding the brand’s culture.

You will mentor part-time staff, develop repeat clients, and partner with merchandising to present head-to-toe outfits. The role requires knowledge of apparel, strong communication, and willingness to work evenings and weekends.

Qualifications

• Bachelor’s degree in Business or related field preferred.
• 1–3 years of experience in retail store management.
• 2 years of experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in and assist with the creation of effective product and visual merchandising in the store to drive sales and create a positive customer experience that is easy to shop and outfit head to toe.
• Participate in and assist with the creation of store event and CRM activities that are subliminal and focused to reward repeat business in a focused, efficient and approachable manner.
• Be entrepreneurial in all aspects of retail from visual merchandising to sales generation to marketing and event coordination with big idea thinking.
• Provide mentorship to part-time and seasonal client associates.

Skills

POS

MS Office

Back office operations

Visual merchandising

Recruitment

Training

Communication

Mentoring

Cross-functional teamwork

Decision making

Team leadership

Education

Bachelor's degree in Business or related field

Tools

Microsoft Office

POS systems

Job description

TravisMathew in Scottsdale, AZ is seeking a Retail Store Supervisor to lead the in-store sales and service experience, driving KPIs and profitability while upholding the brand’s culture.

You will mentor part-time staff, develop repeat clients, and partner with merchandising to present head-to-toe outfits. The role requires knowledge of apparel, strong communication, and willingness to work evenings and weekends.