Kiehl's Keyholder (PT) Brickell

L'Oréal; Miami (FL); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

VIP product shop

L’Oréal e-learnings

Mentorship programs

Wellness programs

Job summary

L’Oréal is seeking a Keyholder to assist the Store Manager in achieving sales goals, delivering superior customer service, and maintaining brand image in a Miami store.

The role includes leading in productivity, enforcing policies, opening and closing procedures, training new staff, and executing visual directives. This position requires 18+, HS diploma, and flexibility for weekends.

Qualifications

• Retail and/or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience.
• Excellent communication skills.
• Must be 18 years or older.

Responsibilities

• Deliver a best in class experience to customers.
• Uphold standards of customer service excellence.
• Lead in productivity.
• Maintain regular attendance and timeliness for all scheduled shifts.
• Assist Store Manager in achieving store sales goals and individual sales goals established by management team.
• Enforce company policies and procedures.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools, and customer service standards.
• Perform other job-related duties as assigned.

Skills

Customer service

Communication

Analytical skills

Basic computer skills

Punctuality

Bilingual

Education

High School Diploma or GED

Job description

About the Position

We are looking for a Keyholder to assist the Store Manager in achieving store sales goals, delivering superior customer service, maintaining product and brand image presentation, and ensuring a neat and organized store.

Responsibilities

• Deliver a best in class experience to customers.
• Uphold standards of customer service excellence.
• Lead in productivity.
• Maintain regular attendance and timeliness for all scheduled shifts.
• Assist Store Manager in achieving store sales goals and individual sales goals established by management team.
• Enforce company policies and procedures.
• Perform open and close procedures for the store.
• Provide training to new store employees.
• Effectively execute visual directives, education selling tools, and customer service standards.
• Perform other job-related duties as assigned.

Required Qualifications

• Retail and/or cosmetic experience preferred.
• Prior key holder experience preferred.
• Customer service experience.
• Excellent communication skills.
• Analytical skills.
• Basic computer skills.
• Must be willing to work 2 closing shifts per week and 2 full weekends per month.
• High School Diploma or GED required.
• Must be 18 years or older.

Preferred Qualifications

• Bilingual: Spanish or Mandarin.

Physical Environment

Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs or ladder as necessary, and lift up to 25 lbs. on a regular basis.

What’s In It For You

• Salary Range: $17-$19.
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products).
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!).
• Employee Resource Groups (Think Tanks and Innovation Squads).
• Access to Mental Health & Wellness Programs.

Equal Opportunity Employer

We are an Equal Opportunity Employer and take pride in a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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