Kickback Host — Guest Experience & Hospitality

Drury Hotels Company, LLC; College Station (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Quarterly bonus up to $3200

Hotel discounts

Free room nights

Mentorship and development plans

Health and well-being benefits

401(k) retirement plan

Job summary

Drury Plaza Hotel in College Station, TX invites you to join our team and share in a warm, welcoming culture. You will contribute to exceptional guest experiences, manage the 5:30 Kickback for guests, and help keep kitchen and lobby areas clean and organized.

We offer flexible scheduling, hotel discounts, paid time off, and opportunities for growth through mentorship and training programs. Join a family-owned hospitality group with a strong local presence and nationwide network.

Qualifications

• Knowledge of hotel accommodations, the community, and hotel services.
• Ability to conduct accurate inventory of food items and calculate order levels.
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere.
• Ability to speak and receive direction in English.

Responsibilities

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Skills

Hotel knowledge

Inventory management

Guest service

English communication

Job description

Drury Plaza Hotel in College Station, TX invites you to join our team and share in a warm, welcoming culture. You will contribute to exceptional guest experiences, manage the 5:30 Kickback for guests, and help keep kitchen and lobby areas clean and organized.

We offer flexible scheduling, hotel discounts, paid time off, and opportunities for growth through mentorship and training programs. Join a family-owned hospitality group with a strong local presence and nationwide network.