Kickback Attendant

Drury Hotels Company, LLC; Nashville (TN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Paid time off

401(k)

Job summary

Drury Plaza Hotel in Nashville is seeking team members to support kitchen and lobby operations, ensuring a warm, welcoming environment for guests. You will help with food preparation, keep the lobby area clean, and assist with the 5:30 Kickback program to deliver a high standard of hospitality.

We value friendly, energetic communicators who can speak to hotel services, inventory, and guest needs. This role offers growth opportunities, flexible scheduling, and engagement with a family-owned hotel

Qualifications

• Knowledge of hotel services and guest experience best practices.
• Ability to maintain clean, organized kitchen and lobby areas.
• Attention to food safety standards and inventory management.

Responsibilities

• Support kitchen and lobby operations while ensuring cleanliness.
• Oversee the 5:30 Kickback for guests and assist with food preparation and clean-up.
• Provide courteous, friendly guest service and information about local events and hotel services.

Skills

Hospitality

Guest service

Food safety

Job description

Property Location

Property Location: Drury Plaza Hotel - 300 Korean Veterans Blvd. , Nashville, Tennessee 37201

You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.

What you can expect from us

• Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
• Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
• Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
• Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
• Retirement - Company-matched 401(k)
• Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025

What you will do

• Make our complimentary 5:30 p.m. Kickback “happy hour” … well, happy for our guests.
• Ensure exceptional, positive experiences for our diverse team members and guests.
• Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
• See to it that the kitchen and lobby area are clean and well organized.
• Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
• Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
• Answer guest’s questions using your knowledge of the hotel, area, and events.
• Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

What we expect of you

With your can-do spirit and unique personality, you will shine at Drury Hotels.

We seek friendly, energetic communicators with these qualifications.

• Knowledge of hotel accommodations, the community. and hotel services
• Ability to conduct accurate inventory of food items and calculate order levels
• Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
• Ability to speak and receive direction (written and verbal direction) in English

Rise. Shine. Work Happy. Hiring Immediately!

At Drury Hotels, we prioritize our team's personal growth and career development. As part of our team, you will be empowered to grow and encouraged to shine.

At Drury Hotels, we offer our guests more than a place to sleep. We provide a place to feel welcome. Happy. At home.

As a family-owned and operated hotel system, we honor and enhance the Drury legacy of world-class hospitality excellence. That’s the Drury Way. Our 6,100+ team members work together—across 150 hotels in 30 states to make sure every guest receives the very best service and value.

Together we continue to grow, carefully and with clear vision, as a family of thriving hotels nationwide.

EOE Explore Our Culture