Kia Service Advisor: Training, Growth & High Earnings

First Team Automotive Group; Suffolk (VA); On-site; USD 60,000 - 120,000; Full time

Benefits offered by this job

Competitive Compensation Package

Medical, Dental and Vision Insurance

Company‑Paid Employee Life Insurance

Short‑Term Disability Insurance

401K Plan

Vehicle Purchase Program

Paid Vacation

Paid Training

Advancement Opportunities

Job summary

First Team Automotive Group is seeking a Service Advisor for First Team Kia in Suffolk, VA. You will assist customers in the Service Lane, explain services, and build lasting relationships based on trust and exceptional service.

You'll receive training, tools, and support to maximize earnings and deliver outstanding experiences, with opportunities for career growth in a premier Hampton Roads dealership group.

Qualifications

• Excellent verbal and written communication skills.
• Strong negotiation and presentation abilities.
• Customer-service oriented with a professional demeanor.

Responsibilities

• Assist customers throughout the vehicle service or repair process.
• Explain required vehicle services and advise repairs with diagnostic information.
• Build relationships with customers during service visits.
• Ensure customers are updated throughout their service.
• Maintain product knowledge and manufacturer certifications.
• Deliver an outstanding customer experience.

Skills

Verbal and written communication

Negotiation skills

Presentation skills

Positive attitude

Valid driver's license

Job description

First Team Automotive Group is seeking a Service Advisor for First Team Kia in Suffolk, VA. You will assist customers in the Service Lane, explain services, and build lasting relationships based on trust and exceptional service.

You'll receive training, tools, and support to maximize earnings and deliver outstanding experiences, with opportunities for career growth in a premier Hampton Roads dealership group.