KFC/Taco Bell Management Team - Evanston

KFC Midwest; Evanston (WY); On-site; USD 55,000 - 75,000; Full time

Job summary

KFC Midwest is seeking a results-driven leader to oversee restaurant operations, coach a diverse team, and deliver a standout guest experience. You will drive accountability, training, and performance management across shifts, while upholding safety and cost controls.

The role requires strong coaching, problem-solving, and people-development skills to grow the store’s performance and culture. This is a full-time, on-site position focused on delivering excellent service.

Qualifications

• Strong leadership and coaching skills required to guide a high-performing team.
• Proven ability to solve problems and make quick, sound decisions in a fast-paced environment.
• Customer service orientation with a focus on delivering a standout guest experience.

Responsibilities

• Lead the restaurant team, foster a collaborative culture, and drive breakthrough results.
• Ensure consistent operations, training, and performance management across shifts.
• Uphold safety, cash handling, and COS/COL controls in daily routines.
• Collaborate with management to recruit, develop, and retain top talent.

Skills

Leadership

Coaching

Problem-solving

Customer service

Team building

Job description

ROLE SUMMARY

You are a natural leader. You are good at many different things coaching, teaching, leading, problem-solving, and serving among many others. Your restaurant is more than just a place to eat. It's a family working together to serve a great meal to our customer. They have a thousand restaurant choices and you must make sure yours leaves the best impression. Much is expected of you. Your team looks to you for leadership and coaching, your customers look to you for a standout experience, and your Area Coach looks to you for business acumen. This is your time to shine!

Step Change Thinker

• Is quick to see core issues in complex situations
• Energizes the team by encouraging discussion of "what's possible" and setting breakthrough targets

Know How Builder

• Seeks continuous feedback from different sources to improve their own performance
• Executes RGM success routines effectively
• Coaches and drives excellence around core operations procedures (e.g. shift accountability, product projections, Repairs & Maintenance (R&M) spending, Cost of Sales/Cost of Labor (COS/COL) controls

People Grower

• Champions and role models How We Win Together and Achieving Breakthrough Results culture within their store
• Holds team accountable by using the Performance Management process Recognize employees for exceptional performance
• Demonstrates belief in all people through strong execution of recruiting, selection, development, and retention
• Partners with their management team to ensure effective execution of training throughout their restaurant

Other Requirements

• Arrive at work on time Flexible scheduling
• Follows procedures regarding operation of restaurant equipment (including fryers, ovens, etc.)
• Regular access to personal vehicle
• Able to lift up to 25 lbs and carry up to 30 feet Able to push/pull up to 90 lbs up to 30 feet
• Able to stand and walk for a majority of work shift Follows KFC cash handling safety and security procedures
• Adheres to KFC and City/State/United States safety requirements
• Knowledge of and compliance with KFC's Human Resources policies and processes